• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

New Acrobat not displaying colors correctly

New Here ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

Hi, i'm having trouble with how Acrobat displays colors.

 

When looking at the file from inDesign (or illustrator too), colors appear as they should. But in Acrobat they appear significally more saturated. I already had this problem last year and solved it by disabling new Acrobat. But after updating to the last version it now happens on both old and new Acrobat.

 

Solstici_0-1728906370734.png

 

I thought it was because Acrobat wasn't "applying"(?) the file's color profile (Fogra39) but I checked and it happens with RGB (sRGB profile) files too.

Solstici_1-1728906936842.png

 

I have checked multiple times the color management settings on both programs and everything is as it should.

It isn't really much of a problem as the file's color is still correct, Acrobat's color checker matches the values on inDesign. As a curiosity, the color acrobat shows is the same that inDesign or illustrator's color picker shows too. No idea if it has any relation.

Solstici_2-1728907452521.png

 

TOPICS
General troubleshooting , PDF

Views

183

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Oct 29, 2024 Oct 29, 2024

We had this issue as well. We disabled protected mode and that seems to correct this for us.

Votes

Translate

Translate
Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

Hi @Solstici 

Thanks for your feedback!

We have logged a ticket for the same and engineering team is viewing it, will get back to you once we have an update on this.

Thanks,

Bhawna.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2024 Oct 27, 2024

Copy link to clipboard

Copied

Hi @bhawnaarora ,

I am having a similar problem; the colour shown by InDesign is different from the exported PDF when viewed in Acrobat. I used Bridge to ensure the color space of the programs was synced, but the problem persists. Interestingly, the PDF shows the correct colour (same as Indesign) when opened in browser. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

We had this issue as well. We disabled protected mode and that seems to correct this for us.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

THANK YOU
I have no idea how that would cause the issue, but everything shows up fine now. I did have to disable both "Protected Mode at Start" and "Enhanced Security", or something similar sounding, I don't have my programs set up in english.

For anyone with the same issue: go to Preferences > Security (Enhanced) and disable those two options.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

LATEST

Thank you both for replying! Unfortunately that solution didnt work for me - will keep searching

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines