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lluïsaa93860988
lluïsaa93860988
Participant
December 12, 2022
Question

No consigo realizar una firma digital

  • December 12, 2022
  • 1 reply
  • 973 views

Estoy intentando firmar digitalmente, con mi certificado digital oficial y, aunque lo entro en la aplicación, cuando solicito firmar, no aparece para seleccionarlo.

¿Me pueden ayudar?

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 12, 2022

Hi @lluïsaa93860988,

 

Hope you are doing well. Sorry for your experience with Acrobat DC.

 

Would you mind sharing the issuer of the certificates for a better understanding and assistance? Also, a screen recording of the workflow would be great for better understanding.

 

Look forward to hearing from you.

 

-Souvik.

lluïsaa93860988
lluïsaa93860988Author
Participant
December 13, 2022

El emisor del certificado es la Fábrica Nacional de Moneda y Timbre (FNMT).

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 14, 2022

@lluïsaa93860988,

 

Thank you for sharing the information.

 

The issue with FNMT certificates have been identified by our team and a bug is logged. We are working on it to get it fixed in the upcoming updates.

 

We request your kind understanding and patience.

 

-Souvik.

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