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No Print of PDF after updating mac sonoma

Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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Hi,

afer updating to Sonoma I'm not able to print in Acrobat. The Adobe Distiller is opening automatically and then the following error occurs:

 

A PDF file cannot be created from the following file:

/var/folders/wl/rf9rt6y96jd46gqsn6h12zbw0000gn/T/PSbmDDom.tmp

For details on how to use the Adobe PDF settings: Standardqualität

see the log file

 

Does someone know a hint how to solve the problem? Printing with adobe reader ist possible.

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PDF , Print and prepress

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correct answers 4 Correct answers

Adobe Employee , Oct 18, 2023 Oct 18, 2023

Hi Richard17522978z9tj,

 

 

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. As you have Acrobat 2017, it might not work with the newest version. You may try installing the latest version of Acrobat Reader and check if that helps.

 

As it is an optional version, please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

 

For more information about the new release, refer to the following

...

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Community Beginner , Dec 05, 2023 Dec 05, 2023

After updating to version 2020.005.30539 everythings ist working again.

 

Thanks

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Community Beginner , Dec 31, 2023 Dec 31, 2023

Hope this helps everyone. I am running Sonoma with latest OS 14.2.1 and deleted the current version of Acrobat on my MacBook M2 Max. I removed it and into the trash. Reinstalled the latest Acrobat Reader and I noticed the interface had changed, and using Google Chrome it printed flawlessly. Printed from the print icon in the program. Previously with the previous version I had spent all moring updating drivers, firmware, trying different browsers, and even updating Sonoma from 14 to 14.2.1. I tho

...

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New Here , Feb 20, 2024 Feb 20, 2024

See This article: https://eclecticlight.co/2023/09/25/postscripts-sudden-death-in-sonoma/

Acrobat cannot print a Postscript file to a non-postscript printer, and Sonoma does not recognize my Xerox printer as being a Postscript printer (which it is). I installed the Generic Postscript Printer driver instead of the Xerox driver, and now everything is working. This may be a fix for yuou if you own a postscript printer.

 

If you don't have a Postscript printer the only two choices you seem to have are:

...

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replies 163 Replies 163
Community Expert ,
Sep 23, 2023 Sep 23, 2023

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There's no support for beta versions. Wait for the full release, and then report any issues you encounter.

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Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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Ok, hopefully you will have a solution in 2 Day's. 26' of September is the ful release!

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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I don't work for Adobe.

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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quote

Ok, hopefully you will have a solution in 2 Day's. 26' of September is the ful release!


By @P. Markus Mönch scj

You do not need to upgrade immediately after the release. It is indeed good practice to first wait for the confirmation that the software will run on that platform.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 04, 2023 Oct 04, 2023

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The TEch firm that services our Company machines updated my Mac to Sonoma...Now I have the same issue with printing PDFs as everyone else apparently. I exported PDF files to Word and that worked OK. I

will try the Print Preview hack and use that until the next bug fix. SO Annoying!

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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PS. Even if it doesn't work on the first day of release it doesn't mean much. You usually need to wait for the first update after that release for complete compatibility with a brand new OS version. If you insist on being an early adopter you need to accept the risks involved with that.

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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It is now Sept 28th and I have downloaded the full version (NOT BETA) of Sonoma which was released two days ago.  I am unable to print documents first receiving a pop up message that says, "The document could not be printed". Clicking 'OK' on that dialogue box then results in another pop up box that says,

"There were no pages selected to print."

 

I have selected "all" pages to print so that can't be the issue.

 

Can anyone please advise how to correct this.  Seems to be an Adobe issue with Sonoma compatibility.

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New Here ,
Sep 28, 2023 Sep 28, 2023

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Have same problem, anyone has a solution? Please update!

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New Here ,
Sep 29, 2023 Sep 29, 2023

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Same problem here, anyone else? 

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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Wait for Adobe to solve it... There's really not much we can do.

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New Here ,
Sep 29, 2023 Sep 29, 2023

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I found a workaround : first safe the PDF in a file than open it in preview en print the document

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New Here ,
Oct 03, 2023 Oct 03, 2023

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It works like a magic! Thanks!

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New Here ,
Oct 04, 2023 Oct 04, 2023

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Excellent - works a treat - many thanks.

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Community Beginner ,
Oct 04, 2023 Oct 04, 2023

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Is it working well now? In mine it keeps not being able to print.

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New Here ,
Oct 05, 2023 Oct 05, 2023

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This also does not work !

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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I converted the file to .docx and then I could print it. 

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New Here ,
Nov 15, 2023 Nov 15, 2023

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Thank you thank you!   Gawd, the things I've tried to make Adobe print.....actually thought it was my old HP Series 5255 all-in-one printer which opened up another whole can of issues like, is the driver updated, ink is low, unplug, on/off, etc and THAT didn't fix (I did replace ink) the issue.   Nothing wrong until Sonoma, printing from 2022 Macbook Air or directly from iPhone 14 Pro.   

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New Here ,
Sep 29, 2023 Sep 29, 2023

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I just solved the problem just by reinstalling. I didn't even remove the previous one. Working fine again

 

[moderator corrected HTML formatting error]

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New Here ,
Sep 29, 2023 Sep 29, 2023

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same - just reinstalled and works perfectly now.

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Community Beginner ,
Sep 29, 2023 Sep 29, 2023

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I also just reinstalled and now all works fine.  

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New Here ,
Sep 29, 2023 Sep 29, 2023

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Reinstalling what?

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New Here ,
Sep 29, 2023 Sep 29, 2023

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Adobe Acrobat 

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New Here ,
Oct 03, 2023 Oct 03, 2023

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Printing as a Preview works! However, the full production Sonoma is still viewed by Adobe as "beta". 

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New Here ,
Sep 30, 2023 Sep 30, 2023

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I've just updated to Sonoma and Adobe opens but does not respond. Restarted Mac and restarted Adobe Pro but it just hangs

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