No Print of PDF after updating mac sonoma

[P. Markus Mönch scj]

Hi,

afer updating to Sonoma I'm not able to print in Acrobat. The Adobe Distiller is opening automatically and then the following error occurs:

A PDF file cannot be created from the following file:

/var/folders/wl/rf9rt6y96jd46gqsn6h12zbw0000gn/T/PSbmDDom.tmp

For details on how to use the Adobe PDF settings: Standardqualität

see the log file

Does someone know a hint how to solve the problem? Printing with adobe reader ist possible.

[Meenakshi Negi · Accepted solution]

Hi Richard17522978z9tj,

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. As you have Acrobat 2017, it might not work with the newest version. You may try installing the latest version of Acrobat Reader and check if that helps.

As it is an optional version, please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.

Let us know how it goes.

Thanks,
Meenakshi

[P. Markus Mönch scj · Accepted solution]

After updating to version 2020.005.30539 everythings ist working again.

Thanks

[Suzanna3453204332yv · Accepted solution]

Hope this helps everyone. I am running Sonoma with latest OS 14.2.1 and deleted the current version of Acrobat on my MacBook M2 Max. I removed it and into the trash. Reinstalled the latest Acrobat Reader and I noticed the interface had changed, and using Google Chrome it printed flawlessly. Printed from the print icon in the program. Previously with the previous version I had spent all moring updating drivers, firmware, trying different browsers, and even updating Sonoma from 14 to 14.2.1. I thought it was an M2 compatibility issue but it appears just getting rid of the earlier version of Acrobat Reader did the trick.

[edb51892465 · Accepted solution]

See This article: https://eclecticlight.co/2023/09/25/postscripts-sudden-death-in-sonoma/

Acrobat cannot print a Postscript file to a non-postscript printer, and Sonoma does not recognize my Xerox printer as being a Postscript printer (which it is). I installed the Generic Postscript Printer driver instead of the Xerox driver, and now everything is working. This may be a fix for yuou if you own a postscript printer.

If you don't have a Postscript printer the only two choices you seem to have are:

1. After selecting print, click the Advanced tab and check "Print as image."
2. Use the macOS Preview application.

I'm sure Apple and/or Adobe will fix the problem soon. (sarcasm)

[meh67]

Agreed. For at temporary fix, right click Open With > Preview then print works fine.

For a permanent fix (for me) I uninstalled Acrobat then re-installed it. I can print in Acrobat fine now. 

[MacTabbie]

Same problem here!

Bug I think. Hopefully this will be solved soon.

But it's oktober 5 so the release must be working now.

[Sensuum]

Same trouble here. Last versions of Sonoma and Acrobat. Distiller's opening and crashes. Obliged to open it in the Mac preview to print the document properly

[mikew24192790]

I just installed MAC OS SONOMA.  NowNO PDF will print! I get a " this document can not be printed. Kindly use our troubleshooting help,"  When will ADOBE fix this??

[mickelodeon]

WHY adobe is nog coming with a solution?

[Maik32622654pyxc]

Me pregunto lo mismo. ¿cuando adobe saldra con una solucion?

[SGuerra]

Hello, same problem after updating to Sonoma on October 4th, I cannot print in Acrobat Reader. When I access the print center, the attached warning appears. If you print using the browser it prints normally, if you print another type of document it prints normally, the issue is when the pdfs are printed using Acrobat Reader it really doesn't work, please fix this problem.

[meh67]

FIXED FOR ME.

Like others have done to resolve this issue before me. I uninstalled Acrobat, then Re-installed it and it prints fine now. So not sure if the issue was Sonoma or Acrobat, but it looks like the same version of Acrobat but Im printing just fine now. Not that difficult to do - I did restart after uninstalling Acrobat and before re-installing it - thats just somethign I typically do with Adobe Cloud applications.

Hope it works for all of you.

[Sensuum]

Thank you for the very good idea. It seems that there's a new Acrobat version though Creative Cloud previously mentionned that Acrobat was uptodate. But problem remains 😖

[meh67]

My Acrobat was "up-to'date" as well, but I still uninstalled and it reinstalled it and it worked. If you havent tired it, I would. 

[Mug1971]

I did uninstall, restart mac and re install... no solution for me, still getting the dstiller message. I use Adobe Reader for now, that works fine...

[HoC]

I uninstalled Acrobat, restarted my Mac and installed it again. Same issue, nothing has changed.

[rickl99498832]

I have the official release of Sonoma and it is still not possible to print pdf files!

[张32845639fii9]

Same problem Oct. 11. Still no sign of solution from MacOS or Adobe?

[Sylvain V]

A temporary workaroud, is to OPEN WITH Preview (Apercu un Franch) the file to be printed.

[HoC]

Same problem here after the update

[HoC]

I uninstalled Acrobat, restarted my Mac and installed it again. Still not working!

[MacTabbie]

I used a backup to install the previus version of Acrobat.

That worked, I can print from Acrobat again.

[suzannev46141835]

I am using the latest version of Acrobat Pro.

Since the update to Mac Sonoma I can"t print with Accrobat any more. He keeps opening Acrobat Distiller.

As if he can't find the printer any more. Printing documents in other applications is not a problem though.

How can I fix this?

[Saar_OZ]

I have the same problem!

[Ulrich32824188svj8]

Kann unter OS 14 keine PDF mehr drucken. Drucker selbst geht mit anderen Formaten.

Wer kennt das Problem, wer kann helfen?

[Moderator: zusammengelegt mit einem anderen Beitrag zum selben Thema]

[arno32824554x0bo]

Hallo Ulirch,

same problem here. Try print as image.

https://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html

[Abambo]

Print as image may work, but should not be considered as a permanent solution.

[Ulrich32824188svj8]

Danke, das geht, aber es dauert unendlich lange, grauer Hintergrund und flauer Text. Nicht für Dauer.

Apple hat mir geraten, das PDF über "Vorschau" zu öffnen und dann zu drucken, geht auch, aber bei manchen PDF fehlt dann der Text.

Weiss denn keiner WO DAS PROBLEM LIEGT?

[tomsl2636646]

I have the same problem. No printing of pdf files after upgrading to Sonoma...