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Participant
July 31, 2023
Answered

Not able to edit on laptop

  • July 31, 2023
  • 3 replies
  • 416 views

Hi,

 

i have got subscription and i am able to edit files on my iphone app, but whenever i select edit files it askes me to purchase subscription. 

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi @Muhammad314078211yi3 

 

You have subscribed for an Acrobat Premium subscription. It's a subscription for Acrobat Reader mobile app only. It will not work for the desktop app.

You must have an Acrobat Pro subscription for the desktop app Acrobat Pro. You can download Acrobat Reader (freeware)desktop app to use some of the premium tool features. 

 

 

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#managing-subscriptions

 

 

Thanks,

Akanchha

3 replies

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 31, 2023

Hi @Muhammad314078211yi3 

 

You have subscribed for an Acrobat Premium subscription. It's a subscription for Acrobat Reader mobile app only. It will not work for the desktop app.

You must have an Acrobat Pro subscription for the desktop app Acrobat Pro. You can download Acrobat Reader (freeware)desktop app to use some of the premium tool features. 

 

 

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#managing-subscriptions

 

 

Thanks,

Akanchha

gary_sc
Community Expert
Community Expert
July 31, 2023

I'm not understanding. Are you not able to edit on your phone or laptop? Both? Neither?

Bernd Alheit
Community Expert
Community Expert
July 31, 2023

What subscription does you use?