/t5/acrobat-discussions/not-able-to-open-acrobat-dc/td-p/15155708Feb 15, 2025
Feb 15, 2025
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Acrobat stopped working, and starting from the program list also does not work. I uninstalled and installed the licenced version three times. After a while, an error message appeared stating, 'A running instance of Acrobat caused an error.' I have attached a screenshot. I have a Creative Cloud All Apps plan licenced.
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Crash or freeze
,
Create PDFs
,
Edit and convert PDFs
,
PDF
/t5/acrobat-discussions/not-able-to-open-acrobat-dc/m-p/15178985#M498163Feb 26, 2025
Feb 26, 2025
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Hello Anirudhan!
I hope you're doing well, and we apologize for the delayed response and the trouble.
Please restart your computer and launch the app. Then, go to Menu > Help > Check for Updates to check for pending updates, install any available updates, and restart both the app and your computer. If you are unable to launch the app, try the solution in this article and let us know the results: https://adobe.ly/41yj8vc
/t5/acrobat-discussions/not-able-to-open-acrobat-dc/m-p/15178985#M498163Feb 26, 2025
Feb 26, 2025
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Hello Anirudhan!
I hope you're doing well, and we apologize for the delayed response and the trouble.
Please restart your computer and launch the app. Then, go to Menu > Help > Check for Updates to check for pending updates, install any available updates, and restart both the app and your computer. If you are unable to launch the app, try the solution in this article and let us know the results: https://adobe.ly/41yj8vc
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