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John29174824n72r
Participant
March 31, 2023
Question

Not printing pdf correctly.

  • March 31, 2023
  • 1 reply
  • 658 views

Hi When When I recieve back a email with a pdf that has been amended by the sender though I can see the changes made on the screen when I print it prints the orginial and not the copy with the changes, however if I send the same email to a colleague to print the the pdf prints with the amendments. what if any settings if any do I need to change?

 

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
March 31, 2023

What app and version are you printing from?

J
John29174824n72rAuthor
Participant
March 31, 2023

Problem sorted, it was the printer set up, In the comments and form section was set to print document only and not document and mark ups. Thanks for your reply.

Meenakshi_Negi
Meenakshi_Negi
Legend
March 31, 2023

Hi John29174824n72r,

 

Thank you for reaching out and letting us know the root cause of the issue.

Would you mind marking your answer as correct? Marking a response “Correct” will help future users with the same issue quickly identify the right answer.

 

Thanks,

Meenakshi

 

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