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Participant
December 16, 2021
Question

Offline Activation Acrobat

  • December 16, 2021
  • 1 reply
  • 1166 views

Has anyone figured out how to do the offline activation for Adobe Acrobat 2020 (classic)?  I have tried the adobe_prtk commands and I'm still prompted to sign in when I launch Acrobat (or I get error code 14).  The computers I support are in air-gapped environment so absolutely no internet access

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1 reply

Amal.
Community Manager
Community Manager
December 17, 2021

Hi Lisa

 

Hope you are doing well and sorry for the trouble.

 

If your organization has computers that cannot be online for activation, IT administrators can set an offline exception using Adobe Customization Wizard.

 

For more info, please go through the help page https://helpx.adobe.com/acrobat/faq-acrobat-2020.html and check how the product activation works in Acrobat 2020.

 

Regards

Amal

Participant
December 17, 2021

I have tried this but it is not working for me with Adobe Acrobat 2020 classic

Participant
December 17, 2021

Seems like it os only for Acrobat DC