On Windows 11, the menu bar disappears in Adobe Acrobat Pro

Forum|Forum|3 years ago
November 7, 2022
1 reply
1662 views

Hallo,

seit wir Windows 11 benützen, verschwindet die Menüleiste in Acrobat Pro DC, sobald man mit dem Mauszeiger darauf fährt. Die Menüleiste kann erst durch widerholtes Drücken der F9 - Taste eingeblendet werden, verschwindet aber wieder wenn der Mauszeiger darauf zeigt.

Hat jemand eine Lösung für diese Problem?

Vielen Dank!

This topic has been closed for replies.

Meenakshi Negi

Legend

Hi Jürgen26998182kx8j,

Thank you for reporting this.

Please try once reinstalling the application. Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and reinstall the application from this page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Check if that makes any difference.

If not, would you mind sharing the Acrobat version number?

Also, did it start occurring after any recent change?

Thanks,

Meenakshi

J

Jürgen26998182kx8jAuthor

Participating Frequently

Hi MeenakshiNegi,

thank you for your prompt reply.

I followed your instructions but unfortunately I still have the described problem.

It started occuring after we installed Windows 11.

Thank you,

Juergen

P.s.: The version number you´ll please find attached.

Meenakshi Negi

Legend

Thank you for the information.

Would you mind sharing the screen recording of the issue occurring at your end?

We will share it with the team to investigate it further.

Thanks,

Meenakshi

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