Skip to main content
F
fr�d�ric_9076
Participant
April 14, 2025
Answered

onedrive

  • April 14, 2025
  • 2 replies
  • 3095 views

Bonjour

Sous Android je ne peux plus sauvegarder des pdf d'adobe à one drive. Sous Windows 10 tout fonctionne

Jai déjà dissocier le compte onedrive puis réinitialiser. Rien n'y fait.

Avez-vous une solution à me proposer?

Correct answer Amal.

Hi there,

Hope you're all doing well.

This issue has been fixed in the latest June update of the Acrobat Android app. Please go to the Play Store, update the app to the latest version, then restart your device and check if the issue is gone.

If you still face any problems or need more help, just let us know,  we're happy to help!

 

 

2 replies

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 7, 2025

Hi there,

Hope you're all doing well.

This issue has been fixed in the latest June update of the Acrobat Android app. Please go to the Play Store, update the app to the latest version, then restart your device and check if the issue is gone.

If you still face any problems or need more help, just let us know,  we're happy to help!

 

 

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
April 14, 2025

Hi frédéric_9076,

 

Thank you for reaching out.

 

Please let us know what happens when you try to save the PDF on OneDrive. Do you get any error messages?

If so, please share the error message. Also, try checking whether this issue occurs with a particular file or all files.

Share the Acrobat Reader and OS version on your Android device. Share the steps you do to save the file on One Drive. 

 

In the meantime, please refer to the information on the following help document: https://adobe.ly/3EmMNyq. Check if that helps. 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

F
fr�d�ric_9076Author
Participant
April 14, 2025

Hi
The error message is
Erreur lors de l'enregistrement de cette copie de document.
Its with all pdf files

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 14, 2025

Hi there

 

Hope you are doing well, and thanks for reaching out.

 

This is a known issue, and our engineering team is actively working on it.

 

While we do not have a fixed timeline yet, we will keep you informed as soon as we have an update.

 

Thanks for your understanding.

 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices