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daves17533542
Participant
June 19, 2018
Question

Only prints double sided.

  • June 19, 2018
  • 3 replies
  • 3588 views

Printer is set for single sided printing only. Always have to change reader printing setting from double to single side only and always prints double sided. Can't find any other settings to check. Stuck on default of double sided printing. No idea what to do.

This topic has been closed for replies.

3 replies

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Dan NV
Inspiring
May 24, 2019

I am having this problem too.  Using Mac OS X 10.13.6 and Acrobat XI.  Have also tried on Acrobat Reader DC and same thing happens.  The printer driver in the firmware is set to 2 sided off.  The printer in OS X has the 2 sided checks box empty.  Have closed Acrobat and also restarted Mac, both with no luck.

The printer driver is for Brother HL-L6200DW series

Thanks for help

Dan

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 27, 2019

Print double-sided | Adobe Acrobat, Reader DC

ABAMBO | Hard- and Software Engineer | Photographer
Lukas Engqvist
Community Expert
Lukas EngqvistCommunity Expert
Community Expert
April 1, 2019

This is hard to answer because it most likely has to do with your printer driver (You have not said which operating system, printer or printer driver which makes it even more difficult to help).
There are many options that Acrobat does not have direct access to, printer features like double sided, ink saving and draft mode are among these.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 20, 2018

    Please state your OS and version! What printer do you use?

    Please go to "Printer Properties" on the Acrobat print dialog box and check there if your printer is not set as duplex printing by default.

    ABAMBO | Hard- and Software Engineer | Photographer
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    daves17533542Author
    Participant
    June 20, 2018

    I stated all settings are changed to single side only. Will always go back

    from my changed setting of single to default of double side. I know duplex

    is default and chanded it to single everyday printing. No effect. Everytime

    I close out, I go back to check settings and always reverts to default.

    Never will my change settings be saved. Does what it wants. I just

    installed it so lateset version, my feeling is to uninstall and go find

    much previous version that works.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 22, 2018

    That makes no sense. They ask you single side or double side. You can

    change from either one. printer is set to single. Printer driver is suppose

    to control print settings. Acrobat always overrides and tells it to print

    double no matter what. No customer support and obviously no help here.


    daves17533542  wrote

    No customer support and obviously no help here.

    The questions I asked are standard questions helping the experts to recommend settings and solutions. If you do not answer basic questions, no one can help, except giving standard answers.

    This is a user to user forum and a lot of qualified people are following these fora. Some Adobe employees are also present here, but this is not support. If you are using a paid product, you may contact support as indicated on the Adobe website.

    Have a nice day,

    Abambo.

    ABAMBO | Hard- and Software Engineer | Photographer
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