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Participant
January 6, 2025
Question

Opening PDF files - without signing in

  • January 6, 2025
  • 2 replies
  • 436 views

I have recently subscribe to Acrobat Standard nd installed it on my new Desktop PC (Windows 11 home).

Adobe version installed is 24.005.20320,

Everytime I tried to open a PDf file, I get a pop up window to sign in into my account. When I close the pop up window the I am unable to view the PDF file.

Do I I have to sign in into my account before I can open a PDF file to view. If not How do I resiolve this problem.

I have signed into my account and unticked the 'Sync' box underpreferences. I am still having the same problem.

Any help to resolve this problem will be much appreciated

Thank you.

    2 replies

    ram_3323Author
    Participant
    January 14, 2025

    It did not help. No response from anyone. Had an online support chat with a technician. he was not able to help.

    Waste of time.

    jane-e
    Community Expert
    Community Expert
    January 6, 2025

    @ram_3323 

     

    I've moved your post from Creative Cloud Desktop to the Acrobat forum.

     

    Jane