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1

Option to use similar system font or error

Community Beginner ,
Jul 29, 2023 Jul 29, 2023

Dear Adobe,

 

Is there an option for Acrobat to always use a similar system font instead of displaying unembedded fonts with "Adobe Sans MM"? For example, if a PDF uses "Arial-MT" then I would prefer Acrobat to use the system font "C:/Windows/Fonts/Arial.ttf". The Page Display Preference setting "Use local fonts" does not work to override Acrobat from replacing "Arial-MT" with "Adobe Sans MM" unfortunately. Until Acrobat is installed, Adobe Reader used to display "C:/Windows/Fonts/Arial.ttf" instead of "Adobe Sans MM", rendering documents the same as their Microsoft Word or PowerPoint originals were intended, even without PDF/A compliance, but after Acrobat is installed even Reader only shows "Adobe Sans MM" for unembedded fonts even though there are similar system fonts and the "Use local fonts" option is selected. Browsers and other pdf readers seem to know to show all "Arial-MT" varieties using the system font "C:/Windows/Fonts/Arial.ttf". Only Adobe Acrobat and now Reader after installing Acrobat have this issue. I have seen dozens of posts on this forum for many years, but I still don't see an option other than to use preflight or Ghostscript to fix the pdf's with missing fonts, but that is not as good a solution as just showing the intended system font.

 

Thanks!

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1 ACCEPTED SOLUTION
Community Beginner ,
Jul 29, 2023 Jul 29, 2023
LATEST

Hooray! Reinstalling Arial Regular from arial.ttf fixed the problem. I just opened a CMD terminal as admin, browsed to C:\Windows\Fonts, and executing arial.ttf opened the preview window where I could reinstall Arial Regular by just clicking "Install". Thanks to these 2 sites for hints:https://answers.microsoft.com/en-us/windows/forum/all/arial-font-regular-disappeared/a13702c0-2f58-4... and https://windowsreport.com/font-bugs-windows-10/ step 4. I have no idea why the disappearance of Arial Regular coincided with installation of Acrobat, but all of my applications (Word, PowerPoint, Outlook) and all PDF's generated using them all display fine now.

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Community Beginner ,
Jul 29, 2023 Jul 29, 2023

I think I've inadvertently discovered the issue. My computer has somehow lost its original Arial.ttf font file and the arial I have now is somehow corrupted! All my arials are now italicized. Sorry for posting this and for my confusion.

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Community Beginner ,
Jul 29, 2023 Jul 29, 2023

I should add that this issue appears to have coincided with installation of Acrobat, not sure if it's coincidence or not. And not sure why installation of Adobe would affect my fonts

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Community Beginner ,
Jul 29, 2023 Jul 29, 2023
LATEST

Hooray! Reinstalling Arial Regular from arial.ttf fixed the problem. I just opened a CMD terminal as admin, browsed to C:\Windows\Fonts, and executing arial.ttf opened the preview window where I could reinstall Arial Regular by just clicking "Install". Thanks to these 2 sites for hints:https://answers.microsoft.com/en-us/windows/forum/all/arial-font-regular-disappeared/a13702c0-2f58-4... and https://windowsreport.com/font-bugs-windows-10/ step 4. I have no idea why the disappearance of Arial Regular coincided with installation of Acrobat, but all of my applications (Word, PowerPoint, Outlook) and all PDF's generated using them all display fine now.

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