Organize Pages stopped working Adobe Acrobat Pro DC

New Here ,
Mar 29, 2022 Mar 29, 2022

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Organize Pages stopped working in Adobe Acrobat Pro DC.  Version 2022.001.20085

 

The button on the right side of the screen opens the Organize Pages screen, but I no longer have the ability to drag and drop pages into a different order.  When I click on a page the rotate and delete options show, and the three dots leads to more options, but no drag and drop into another place.

 

What am I missing?  It used to work...

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Edit and convert PDFs , General troubleshooting , How to

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Adobe Employee , Mar 30, 2022 Mar 30, 2022

Hi Joe,

 

Thank you for reaching out, and sorry about the trouble.

 

As Dave__M mentioned, the issue is not reproducible at our end. Please check if the issue occurs with other files too.

Would you mind sharing the screen recording of the workflow you do? That will help understand what happens.

Try once repairing the application installation. In the application, go to Help > Repair Installation.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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I am running the same release (Windows 10), and am not having an issue with dragging and dropping pages.  Have you tried this with other PDFs?  I might consider a Repair Installation if this behavior is persistent with all PDFs.

My best,

Dave 

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

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Hi Joe,

 

Thank you for reaching out, and sorry about the trouble.

 

As Dave__M mentioned, the issue is not reproducible at our end. Please check if the issue occurs with other files too.

Would you mind sharing the screen recording of the workflow you do? That will help understand what happens.

Try once repairing the application installation. In the application, go to Help > Repair Installation.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Mar 30, 2022 Mar 30, 2022

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Good Afternoon,

 

The system repair and computer restart seems to have fixed the issue.

 

Thank you for your help.

Joe

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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Super!  Glad the fix was an easy one.

Dave

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