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OS X - why does Acrobat need a process running to check for updates?

Participant ,
Mar 17, 2025 Mar 17, 2025

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We have Creative Cloud that checks for updates for the suite of apps, but Adobe Acrobat wants to run a process in the background "to check for updates". I have disallowed this process to run in the background. I have no clue why a PDF app needs to be taking cycles and RAM from my computer when I'm not using it. This app is now bugging me (a theme with Adobe apps), telling me it can't check for updates because I don't have this background process running. Seriously, is this a joke?

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Adobe Employee ,
Mar 17, 2025 Mar 17, 2025

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Hi @scotw74004221,

 

Hope you are doing well. Sorry for the trouble.

 

Do you see this error message even when the updater is disabled from the preferences?

 

I have forwarded this to the developers and will get back to you as soon as possible. I request your kind understanding and patience while I work on a solution.


Regards,
Souvik.

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