Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
4

Outlook keeps showing the message "Open PDFs in Adobe Acrobat" hovering whenever I get PDF attachmen

Community Beginner ,
May 04, 2021 May 04, 2021

Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).

TOPICS
How to
43.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 ACCEPTED SOLUTIONS
Adobe Employee ,
Aug 11, 2024 Aug 11, 2024

Hi @BondG,

 

Hope you are doing well. Thanks for sharing the topic.

 

The option discussed above is the Adobe Document Cloud Add-in, which pops up on every PDF attachment.

You can disable the add-in from the Options section-> Add-ins of Outlook's File Tab. [Screenshot attached for reference]

Hope this helps.

 

-Souvik

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025

I had the same issue.  Realizing it's an Adobe Add-In issue, I was able to remove this annoying thing.

How I did it: 

 

I opened Outlook > File > Options > Add-Ins > Manage [COM Add-ins], Click GO. 

Then I unchecked both Add-ins:  1) Acrobat PDF Maker Office COM Addin and

2) Adobe Document Cloud for Microsoft Outlook - Acrobat.  

Clicked OK. 

Annoying menu bar is gone. 🙂

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 10, 2025 Jun 10, 2025
LATEST

This worked for me! Thank you!

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2024 Jan 19, 2024

thank you!!!!!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 14, 2024 Feb 14, 2024

Hallelujah.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2024 Apr 03, 2024

Thank you... that worked. that was annoying! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 10, 2024 May 10, 2024

You bloody legend 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 28, 2023 Sep 28, 2023

Click "New Email" (in Outlook). In the ribbon, select the Acrobat tab. Click the "Settings" icon. In the first section, "Prompt while attaching", click "Never prompt while attaching" button. Click "OK". 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2024 Jan 25, 2024
  1. quote

    Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every ti


    @Zeev5C97 wrote:

    Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).


    FB_IMG_1706191383457.jpg

    @Zeev5C97 wrote:

    Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).


     Gtugfv

     

    Htuhv


    me? (without removing the plugin).


    By @Zeev5C97
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 13, 2024 Mar 13, 2024

You can remove this message by going to Start, click or searching for Control Panel. Click on Uninstall a Program and click on all items labeled Adobe and then clicking on Uninstall.

 

You have most like been infected by an Adobe virus. You can use a safe tool like Microsft Edge to manage PDF documents safely.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2024 Apr 03, 2024

I've experienced the same issue. Have you tried adjusting settings within Adobe Acrobat or discord fonts Outlook preferences? It might help alleviate the annoyance. Let's explore potential solutions together.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 17, 2024 Sep 17, 2024

you CAN fix this. Complete the following steps. 

1. open outlook

2. File

3. Options

4. Select "Add-ins" on left panel

5. "Manage" - make sure COM Add-ins is selected in the drop down and hit GO

6. UNcheck "Adobe Document Cloud for Microsoft Outlook - Acrobat 

7. Hit okay

 

Hope this helps! that was annoying the crap outta me too

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 10, 2025 Jun 10, 2025
LATEST

This worked for me! Thank you!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines