Outlook keeps showing the message "Open PDFs in Adobe Acrobat" hovering whenever I get PDF attachmen

New Here ,
May 04, 2021 May 04, 2021

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Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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Hi,

 

This is probably a setting in outlook that needs to be changed, if available. I don't think there is anything in Acrobat that controls that.

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New Here ,
Mar 28, 2022 Mar 28, 2022

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Did you ever figure out how to remove this? I can't even remove mine when I click the 'x' and it covers part of my email messages.

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New Here ,
Mar 28, 2022 Mar 28, 2022

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No solution. The only way they suggested to solve it is by downgrading to a much earlier version (I think 5 or earlier). This popup is quite annoying.

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New Here ,
Mar 31, 2022 Mar 31, 2022

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This is really annoying. I covers up where I am trying to type or read text. The only thing I use Acrobat for is to save Outlook messages as PDF and I seriously wonder if it is worth it. 

 

Workaround: Open the message in a separate window rather than using the Outlook pane.

 

Really Adobe? Don't be a PITA is job one.

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New Here ,
Apr 21, 2022 Apr 21, 2022

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New Here ,
Apr 27, 2022 Apr 27, 2022

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To remove, navigate to Add-ins in Outlook Options:

File tab > Options > Add-ins

 

From there Outlook Options will appear. At the bottom you will manage COM Add-ins and click Go...

COM Add-ins.png

 The COM Add-ins dialog box will appear:

COM Add-ins2.png

 

Uncheck the Add-in(s). Its either Acrobat PDFMaker Office COM Addin, Adobe Document Cloud for Microsoft Outlook - Acrobat or both (I unchecked both as I have no need for either at this time). After you have unchecked the Add-in(s), click OK. Outlook will close and restart. If it doesn't, close Outlook and reopen it. The PDF message should no longer be there.

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New Here ,
Apr 27, 2022 Apr 27, 2022

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You nailed it - it works! Thank you!!!

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New Here ,
Jun 30, 2022 Jun 30, 2022

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It is the Adobe Document Cloud for Microsoft Outlook - Acrobat option. Thank you for providing the solution!

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New Here ,
Jul 06, 2022 Jul 06, 2022

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I had the Exact same "annoying" problem... this trick solves it.

Thank You!

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New Here ,
Jul 15, 2022 Jul 15, 2022

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Greatly appreciated! Thanks for providing the information on how to remove this.

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