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2

Overlapping text in form fields

Community Beginner ,
Apr 30, 2024 Apr 30, 2024

Hi all,

 

I am having issues with a PDF form I created. When users are filling out the form fields, several of them are showing duplicate text, overlapping when they save/print. I checked the form for form fields with duplicate names but can't find any. Any idea why the text is duplicating like this and how to fix it?

PDF 2.jpgexpand image

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PDF forms
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Community Expert ,
Apr 30, 2024 Apr 30, 2024

Can you share the file?

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

You created (accidentally, probably) multiple copies of the same field one on top of another. Delete all copies but one.

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Community Beginner ,
Apr 30, 2024 Apr 30, 2024

Here is the file. In form edit view, I'm not seeing duplicate/extra fields, but maybe I am not looking in the right place.

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

Very strange. Did you open the file in Preview, or some other non-Adobe PDF viewer, by any chance?

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Community Beginner ,
Apr 30, 2024 Apr 30, 2024

It might have been opened in preview by the user filling it out, but I'm not sure. Could that cause issues with duplicate text? It's weird because some fields are affected and some aren't.

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Community Expert ,
Apr 30, 2024 Apr 30, 2024
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Preview is known to be very buggy and to corrupt PDF forms just by opening them, so yes, that is possible.

There's something in the field's properties that keeps those texts, even if their default option is cleared, and the form is reset. I would say the file is corrupt.

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