Lately, my page number format as shown in my Microsoft Word document footer does not convert exactly as presented in Word upon converstion to pdf. For example, in Word, my footer page numbers are formatted Page 1 of 3, Page 2 of 3, Page 3 of 3 for a thre-page document. Upon conversion to pdf, the page number format comes out as Page 1 of 1, Page 2 of 2 and Page 3 of 3. I've been using Acrobat 8 for a long time, converting all my Microsoft 2007 and 2003 documents into pdf files with no issues until lately. My Acrobat 8 is fully up to date as of today. What is going on?
It seems unlikely because you have only had the problem recently, but I'd recommend checking to make sure your Microsoft Office products are updated.
Is the issue occurring for certain documents or all documents? Some people who experienced this problem in my office had documents that had graphics or text boxes extending into a header/footer area. Moving these items out of those areas resolved the issue. Turning off "Background printing" (Tools > Options > Print) may also be helpful.
Thank you for your response. The Microsoft Office products, including Word, are fully up to date. The problem is happening with all Word to pdf conversions (the only conversion used), including several documents that I update periodically and convert the updated version to pdf. The problem happens with fresh, newly creaated Word documents as well.
I did not see Tools > Options > Print. When I click on Tools in Acrobat 8, there is not an Option selection. Didn't see a "Tools" heading in Word 2007 either or under "File > Print" or even in the Property menu of my printer.
Try a print preview in WORD. I suspect you will see the same thing. In the past, this problem was associated with a bug in WORD, not Acrobat. I am surprised it has come back up.
Thank you for your response. As you suggested, I employed Print Preview in Word. The document maintained the correct numbering format 1 of 4, 2 of 4 etc. in the footer. I printed the document. The printing of the Word document presents 1 of 4, 2 of 4 in the footer. I converted the Word document into pdf again. The problem appeared again in the footer of the pdf - 1 of 1, 2 of 2. I am at a loss for the driver of the problem and thus the solution. Thank you again for your time.
A couple of issues to consider. You mention AA8, but I did not see what revision. If it is AA8.0, update Acrobat. Also, were you using the print to the Adobe PDF printer or PDF Maker?
Thank you for suggesting Adobe pdf printer. I had never used that function before now. Adobe pdf printer presents the number format correctly in the footer - 1 of 3, 2 of 3 etc. Pdf maker continues to convert the number format incorrectly to 1 of 1, 2 of 2 etc. I am not sure of the conclusion from these divergent outcomes regarding the driver of pdf maker's erroneous page number format presentation. Thank you for suggesting an alternative to pdf maker that does not present a problem.
Pdf Maker continues to convert the Word number format into the pdf format inconsistent with Word number format. No solution yet. However, a member of this forum presented an alternative to Pdf maker: pdf print, which does not present the same issue as pdf maker. Thank you.
I faced a similar issue with both Adobe PDF printer and PDFCreator.The problem manifested when I chose print from file menu in word and then selected the PDF printer. As a workaround try the following (worked for me):
Set Adobe PDF printer as the default printer on your machine
In word go into print preview mode. Make sure that the page numbers are correctly displayed.
In my case it was correctly displayed in the print preview mode.
Now click on the print button.
This will directly launch the default printer and the resulting pdf will have the numbering right.
I am having this exact issue now, and while using the option to Print to the Adobe PDF Printer corrects the page numbering issue, it then prevents you from taking advantage of business critical options that Adobe Creator offers: Bookmarks for example.
There does appear to be a problem with using Page X of Y page numbering option in your footer in Word, and converting it to PDF with the Adobe PDF Creator. Does anyone have any suggestions other than using the Adobe PDF Printer option?
UPDATE: I have version 8.2.4 of Adobe Acrobat. My coworker has version 9 and it appears that the issue does not appear in version 9 for the same documents. My guess is it was fixed, either intentionally or inadvertently, in AAv9.
I did not see if you had updated WORD. You might try that also. There were some issues with WORD itself a while back that caused this problem, but I am surprised since it works properly in some cases.
As I mentioned, did you try updates to WORD. I suspect you probably have the same problem to any printer, not just Adobe. This was a WORD problem in the past and likely is at this point also. I will not not deny it could somehow be Acrobat, but the changes you indicate are indicative of the original document application.
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