paid for acrobat dc std, why do I have a trial version

Forum|Forum|8 years ago
April 26, 2017
1 reply
1427 views

Now that I have bit the bullet and paid for DC std, why did a trial version end up downloading. This is very frustrating!

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try67

Community Expert

Who did you purchase it from? Did you buy a perpetual license, or a subscription?

Where did you get the link to the download from?

R

razzyviewAuthor

Participant

Bought the subscription, paid monthly, downloaded from the adobe website.

Dov Isaacs

Legend

Did you login to Adobe from within Acrobat with your Adobe ID such that it could associate your installation with your paid subscription? If you don't do that, the software will continue to look like a trial.

- Dov

PS: There is no difference between the “trial” and fully licensed software other than that it runs in trial mode until you activate the software.

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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