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Tara5EDB
Participant
August 16, 2022
Question

Password protect for editing not recognizing my password

  • August 16, 2022
  • 1 reply
  • 850 views

Hi.

I am putting together my curriculum that I need to launch at the end of the month.

I have put password security on each document:  screenshots attached.

 

Now that I need to go back in a do a bit of editing on some of the documents and the program says the password is wrong or cap lock is on.

This is not correct. Nor true.  And now I cannot open the documents.  The document permissions password has not changed since I set it up last year.

Nothing has changed until now. A large number of the documents did not have security permissions and I just spent the last 20mins setting them up, only to realize that I can now not get in to edit.

For THE LOVE OF ALL THAT IS HOLY - IS THERE ANYWAY TO FIX THIS?

Anyone else experience this?

 

 

 

 

 

 

This topic has been closed for replies.

1 reply

Luke Jennings3
Community Expert
Luke Jennings3Community Expert
Community Expert
August 17, 2022

It's usually better to make your edits to the original document and produce a new pdf. I don't know why your password is not working, have you tried quitting Acrobat and re-opening a locked pdf? If you do a Google search, you will probably see some suggestions about how to circumvent pdf editing restrictions, but best practice is to edit the original.

T
Tara5EDBAuthor
Participant
August 17, 2022

Hi Luke.

 

I was editing the original. Finished it, then went back to add security.

I've no idea why the password is not working and I don't have time (as you nicely suggested) to Google the issue. I'll just rewrite the documents and go from there.

Thanks for your response 🙂

T
Test Screen Name
Legend
August 17, 2022

This is important. People are NOT expected to make documents in Acrobat. Thev"original" you keep would be a Word document or whatever, converted to PDF. Much, much less painful. No, I don't know what's wrong with the password. Maybe try removing security instead of editing directly?

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