Skip to main content
icte17879465
icte17879465
Participant
March 18, 2020
Question

Password protected PDF

  • March 18, 2020
  • 3 replies
  • 594 views

Hello,

 

We receive PDF's from suppliers and they tell us they do not send the PDF's with password protection. But when we try to edit the PDF's it does ask us for a password.

 

Is it possible that we've got a policy on our network that password protects PDF's?

 

Thanks.

This topic has been closed for replies.

3 replies

T
Test Screen Name
Legend
March 18, 2020

I think they are giving you the information as they understand it. There is no password needed to open the file. However, the creator of the file has set security, to stop the file from being edited. There would be a password to unlock this, however, this is often done completely automatically, with passwords that are randomly made up. This is especially true of any kind of financial info. Evidently, the supplier does not expect you to want or need to edit these PDFs. The chances they can help you (either by sending a password, or making files without a password) is very small.

    icte17879465
    icte17879465Author
    Participant
    March 18, 2020

    Hello,

     

    Thank you for your reply, that's the info I needed.

     

    Thanks to everybody responding to my question.

     

    Best regards,

     

    Reinout

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    March 18, 2020

    What can you at File > Properties > Security in Adobe Acrobat?

    icte17879465
    icte17879465Author
    Participant
    March 18, 2020

    Hello Bernd,

     

    Thank you for your reply, I see the following:

     

    BarlaeDC
    Community Expert
    BarlaeDCCommunity Expert
    Community Expert
    March 18, 2020

    HI,

     

    If you open the document and select "File->Properties", and then select the tab "Security" it will show your what permissions are applied to the document.

     

    I would be surprised if you had a policy to add passwords to PDF's as they arrive on your network.

     

    Regards

     

    Malcolm

    icte17879465
    icte17879465Author
    Participant
    March 18, 2020

    Hello Malcolm,

     

    Thank you for your reply, I see the following when I look at the properties:

     

     

    I am sure it is not a policy of ours, I am sure the supplier password protects the documents.

    BarlaeDC
    Community Expert
    BarlaeDCCommunity Expert
    Community Expert
    March 18, 2020

    Hi,

     

    The document appears to have security applied, which would require a password, do you know how you suppliers make the PDF? it may just be part of their PDF creation process.

     

    Regards

    Malcolm

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices