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Participant
March 29, 2020
Answered

password?

  • March 29, 2020
  • 2 replies
  • 1453 views

I have just received a pdf document from my travel insurance company but it is password protected so cannot open without it! I don't know it! Um, how does one find password?

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Correct answer Dov Isaacs

In other words, call your insurance company. Often, senders of PDF files will password protect them against changes to lessen the possibility that somewhat can modify content. But in this case, unless your insurance company sent you the password in a separate communication, they've obviously made a mistake.

 

2 replies

Dov Isaacs
Dov IsaacsCorrect answer
Legend
March 29, 2020

In other words, call your insurance company. Often, senders of PDF files will password protect them against changes to lessen the possibility that somewhat can modify content. But in this case, unless your insurance company sent you the password in a separate communication, they've obviously made a mistake.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
try67
Community Expert
Community Expert
March 29, 2020

Ask the people who created the file what it is.