PDF booklet won't print properly

Forum|Forum|7 years ago
November 5, 2018
4 replies
10391 views

I have created a PDF booklet from Publisher and it will not print properly. It is printing 4 pages on each side instead of 2 pages on each side. I've followed the directions carefully each time but still won't print properly.

Print and prepress

This topic has been closed for replies.

Correct answer Abambo

cindyalso wrote
What is the current version of Adobe Acrobat Pro? Maybe I need to upgrade.

Yes!

Acrobat 9->Acrobat X->Acrobat XI->Acrobat DC 2015, 2017, ... , 2019.008.20071.

A

ACG_NZ

Participant

Hi @AkanchhaS8194121 @Amal. I'm begging for a solution to this problem. As you can see in the below screenshots, the true size of my pages is as shown in page 1 and 12. Spreads 2-3, 10-11, 4-5 should be full size and spreads themselves.

I was able to print twice a document that was setup as spreads like this, with the correct size using the specs you see here, but then this started happening whilst using the same settings, which makes me think perhaps is a bug of some sort? This is happening both in PC and Mac.

HEEELP!!!!

Amal.

Community Manager

Hi @ACG_NZ

Sorry to keep you waiting.

To print booklets, your printer must support either automatic or manual duplex printing (printing on both sides of the paper). Manual duplex printing requires two separate printing passes: one to print the front side, and another to print the back side. To determine whether your printer supports duplex printing, check the printer manual or contact the manufacturer.

For more info. please go through the help page https://helpx.adobe.com/acrobat/using/ways-print-pdfs.html

Regards

Amal

A

ACG_NZ

Participant

Thanks @Amal. but this is definitely not the problem. This is a bug that is clearly affecting a few people.
Printer supports duplex and this is not the issue, please re-read my post. The issue here is that the Booklet option is defaulting to 4 pages in one single page, instead of 2 pages. And no matter what options are selected, there is no way at rectifying this.

How come the first time I printed with default settings everything was alright, and I haven't been able to do it again? My printer hasn't changed, neither the settings I used.

Please investigate!

R

rgsymons

Participant

Have you found a solution? It says solved and it is not! I have the latest version and tried 5 times wasting toner and sheets and still prints 4 pages instead of 2. They do not even match to create a booklet.

BlackR4inbow

Inspiring

Adobe has become THE WORST company I deal with by far. They never listen to their users. I'm having this same issue 2022 Acrobat DC Pro. Tons of bugs across their products, and zero fixes to basic problems for years on end.

AkanchhaS8194121

Legend

Hi Cindyalso,

We apologize for the delay in response to your query.

For booklet printing, we suggest you to please refer to the settings suggested in the help document here: Print booklets using Acrobat or Reader and see if that helps you getting the right format for print.

Note: Acrobat 9 is a very old version of Acrobat series which has now been declared as discontinue product. End of support | Reader 9 and Acrobat 9 (and earlier)

Regards,

Akanchha