PDF cannot open in adobe creative suite 6

Report · Nov 19, 2023

I have adobe creative suite 6 and pdf files fail to open after a few days.
Tried reinstalling and a pop up from Adobe Installer stating "We've encountered the following issues. Installer has detected that a machine restart may be pending. It is recommended that you quit the installer, restart your machine and try installing again.".
I clicked on Quit and restarted my PC and same pop up came up, again.
I click on quit and tried installing and it works, temporarily.
After a few days, my pdf files again stop opening.
Double-clicking on the pdf file just shows no progress.
It have been happening to all 3 of my computers and all are now using Windows 11.
Any solution?
This have been a problem since my last computers were using Windows 10.

Report · Nov 19, 2023

Acrobat X, which was included in CS6, is an old and unsupported version, and is not officially compatible with any current OS.
To increase the chances of it working properly make sure you have all updates installed (up to 10.1.16) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

Report · Nov 19, 2023

Thanks try67.
Will test it on one of my PC.

Cheers mate!