Skip to main content
P
peggiel79009438
Participant
May 8, 2018
Answered

PDF converted to Letter size from an A4 Word document

  • May 8, 2018
  • 2 replies
  • 30780 views

Hi,

I've seen this question being asked several times but don't think they were unanswered so just trying my luck here.

We are having problem converting standard A4 Word documents to a PDF. When we do the conversion, the PDF is resized to 8.5 x 11 (Letter size). It is fine when we do File > Save as PDF, but when we convert it using Acrobat addin (File > Print > Adobe PDF) this is where the problem comes in.

This happens even when I go into the Acrobat Preferences and change the default page size to 210mm x 297mm, changed my location to Australia
under Control Panel > Region and Language > Location, restarted my pc and tried again. Still didn’t work.

Help pleaseeeeee

    Correct answer P-Chicago

    Go to File / Options / Advanced (will get Word Options window), scroll down to Print and uncheck "Scale content for A4 or 8.5 x 11" paper sizes".  worked for me after making sure I saw A4 in: layout in Word (same as page setup), print settings and printer properties. Worked correctly using Print to Adobe PDF from within Word, and print to PDF (right click menu) from File Explorer.

    2 replies

    P
    P-ChicagoCorrect answer
    Participant
    September 27, 2019

    Go to File / Options / Advanced (will get Word Options window), scroll down to Print and uncheck "Scale content for A4 or 8.5 x 11" paper sizes".  worked for me after making sure I saw A4 in: layout in Word (same as page setup), print settings and printer properties. Worked correctly using Print to Adobe PDF from within Word, and print to PDF (right click menu) from File Explorer.

      M
      mrsw15073793
      Participant
      May 29, 2020

      I was having the same issue with printing to pdf from excel, and this solved it for me, thanks!

        G
        gkaiseril
        Inspiring
        May 8, 2018

        I would set the Word document page size to A4 and then set the printer for that Word document to the Adobe PDF printer and set the page size for that printer to A4.

        jenk4113
        jenk4113
        Participant
        June 13, 2018

        I have the same problem and it drive me nuts. I have an A4 Word doc. Then File > Print > Adobe PDF. Check Printer Settings > Shows 4. I print the PDF and it comes out as Ltr size. Then, while I'm staring at the PDF: File > Print > Set Printer to Adobe PDF. Then Properties > Adobe PDF Settings Tab > Adobe PDF Page Size > Change to A4. I am using Adobe Acrobat Distiller XI. I have been for some time. It used to work like it should (A4 Word doc = A4 PDF) but somewhere along the line it stopped. I didn't change any settings. I have been using this "fix" for a while now and just getting to investigating. It's a pain. I see the reply to this but it doesn't sound like there is anything new being said. To me, the answered described is what should be happening. That is NOT what is happening. It would make my entire week if someone knew how to fix this. It has to be a setting somewhere. Please and thanks! (P.S. Presently using Word 2016 via Office 365 but had been using Word 2013 standalone (meaning not via Office 365). Problem persists. THANKS!

        jenk4113
        jenk4113
        Participant
        June 14, 2018

        Beside setting the expected output page size and even the actual page size of the working page, one could also crop the pages as long as there is no text in the cropped area.


        Thank you for the reply but I'm not sure how that is helpful. I feel like what I want to do is very basic and something must be wrong that needs to be made right again. It shouldn't be a band-aid. I already have one of those. Any other ideas?

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices