PDF displaying text as little squares

[timoTOC]

When opening a PDF from a particular client, the text is all replaced by a bunch of little squares.  Seems like a font issue, but i cannot figure it out.

This is an image of what I'm seeing.

Help Please!

Thanks

[Meenakshi Negi]

Hello,

As the issue occurs with a particualr PDF, it seems to be the font issue.

It seems that while creating the PDF, the fonts were not embedded in the document.

You may check the font used under the document properties. Open the PDF in the application and go to File > Properties > Fonts.

However, without checking the document we cannot say much.

It would be helpful if you can share the PDF with us. You may share the file using the steps provided in the following help document How to share a file using Adobe Document Cloud

Let us know if you have any questions.

Regards,

Meenakshi

[Benjamin5FBB]

This just worked for me... I saved the file again but selected "PDF, Optimised" from the "Save as Type" menu and that seemed to correct it (For now!)

[brads67339943]

That worked for me too.  Thank you so much..

[Manan250986579yjp]

Hi,

I am not sure what has happened with your PDF but explored few commands of ghostscript and finally I found this which has worked for me...

gs -sFONTPATH=usr/share/ghostscript/9.26/Resource/Font/ -o $outputFilePath -sDEVICE=pdfwrite -dPDFSETTINGS=/prepress orignal-file

Thanks

Manan