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PDF displaying text as little squares

New Here ,
May 31, 2019 May 31, 2019

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When opening a PDF from a particular client, the text is all replaced by a bunch of little squares.  Seems like a font issue, but i cannot figure it out.

Capture.JPG

This is an image of what I'm seeing.

Help Please!

Thanks

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General troubleshooting

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Adobe Employee ,
Jun 03, 2019 Jun 03, 2019

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Hello,

As the issue occurs with a particualr PDF, it seems to be the font issue.

It seems that while creating the PDF, the fonts were not embedded in the document.

You may check the font used under the document properties. Open the PDF in the application and go to File > Properties > Fonts.

However, without checking the document we cannot say much.

It would be helpful if you can share the PDF with us. You may share the file using the steps provided in the following help document How to share a file using Adobe Document Cloud

Let us know if you have any questions.

Regards,

Meenakshi

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New Here ,
Jan 13, 2021 Jan 13, 2021

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This just worked for me... I saved the file again but selected "PDF, Optimised" from the "Save as Type" menu and that seemed to correct it (For now!)

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New Here ,
Jul 16, 2023 Jul 16, 2023

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That worked for me too.  Thank you so much..

 

 

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New Here ,
Jul 02, 2022 Jul 02, 2022

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Hi,

I am not sure what has happened with your PDF but explored few commands of ghostscript and finally I found this which has worked for me...

gs -sFONTPATH=usr/share/ghostscript/9.26/Resource/Font/ -o $outputFilePath -sDEVICE=pdfwrite -dPDFSETTINGS=/prepress orignal-file

 

 

Thanks

Manan

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