PDF document pages turning yellow

Community Beginner ,
Sep 14, 2021 Sep 14, 2021

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I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

 

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Edit and convert PDFs

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Community Beginner ,
Sep 15, 2021 Sep 15, 2021

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Good suggestion! I didn't have anything unusual turned on but there is a setting that can remove the solid yellow background. 

I went in to edit, preferences, Accessibility, and turned on "Replace Document Colours". That removed the solid yellow background, but the images and colours in my document are still an unusual shade of yellow.

default0fo3lbkd9k10_0-1631773745017.png

 

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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this did not work

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New Here ,
Sep 23, 2021 Sep 23, 2021

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Thank you so much Voiles!  This worked for me for the most part.  A few sentences still have the yellow background but at least the pages are white!

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Community Beginner ,
Sep 26, 2021 Sep 26, 2021

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Thankfully this helped for my pdf issue, but I have had the same issue with my photoshop!! Very frustrating especially when using photoshop. Anyone other ideas how to make it go away in my photoshop?? 

Esme5E85_0-1632717605080.png

 

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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same problem for me! I can see this problem in Adobe Reader, Adobe Acrobat, and in Photoshop. All my photographs look yellow!

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Community Beginner ,
Sep 27, 2021 Sep 27, 2021

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Not a solution. With this setting, the images remain yellow.

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Explorer ,
Sep 27, 2021 Sep 27, 2021

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Please see belowwhich is a ticket solution I received from Adobe direct to see if it works.  I have worked on InDesign, Photoshop, Excel->pdf, acrobat, and word -.> successfully.  You will need to UNDO the fix which includes accessibility or you wont see background colors which are intentional:

 

There is a workaround to fix the issue. Please follow the below steps to fix it.

* Close Acrobat DC


* Open Control Panel>Color Management


* Select the display (monitor) from the dropdown list and check the box "use my settings for this device"


* After this, select any existing ICC profiles you see and click on Remove button


* Once this is done, please click on Add and choose the ICC Profile called sRGB IEC61966-2.1 and click on Ok and then close.

 

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Community Beginner ,
Sep 27, 2021 Sep 27, 2021

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This workaround seems to be working for our users.

Thanks!


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New Here ,
Sep 28, 2021 Sep 28, 2021

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didn't work for me 😞

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New Here ,
Sep 30, 2021 Sep 30, 2021

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This worked! Thank you. 

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Community Beginner ,
Oct 06, 2021 Oct 06, 2021

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Thanks for your suggestion. Didn't work for me. Hope Adobe comes up with a solution quickly.

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New Here ,
Oct 11, 2021 Oct 11, 2021

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This works! 

 

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New Here ,
Jan 10, 2022 Jan 10, 2022

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This fix worked for me.  Thanks very much.

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New Here ,
Jan 18, 2022 Jan 18, 2022

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This worked for me as well!

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Community Beginner ,
Sep 15, 2021 Sep 15, 2021

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I have the same problem. PDFs that I haven't created myself and that were previously white are now displaying a yellow background. Print preview removed the solid yellow background but all of my images and colour formatting are still unusual shades of yellow.

Version 21.007.20091 is installed.

Example:

default0fo3lbkd9k10_0-1631773397668.png

 

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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same issue started suddenly yesterday also affection Jpg and png files

 

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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Yes my .jpg and .png files are yellow too! This would make it a Windows problem then I guess?

Also I've found that the colours in the file will print out just fine (matching their original colours, no yellow tint).

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New Here ,
Sep 22, 2021 Sep 22, 2021

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Yes! We are havinf the same issue with both .jpeg files and .pdf. The .pdf files are not esported from Microsoft 

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Community Expert ,
Sep 16, 2021 Sep 16, 2021

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I too am on 21.007.20091 /Windows and haven't had this problem on any PDFs I've opened or created today (about 6 so far).

 

I'm particularly concerned that people are reporting that previously-fine PDFs now appear with the yellow background. That points to Acrobat being the problem, not the PDF or the way it was made.

 

Bevi Chagnon | PubCom | Designer & Technologist for Accessible Documents
| Books & Classes | Accessible InDesign | Accessible PDFs | Accessible MS Office |

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I, too, am having this issue. It started today immediately after the 21.007.20091 update was installed. I have a yellow background on all PDF documents, regardless of whether they were created before or after the install.

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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Same results

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New Here ,
Sep 26, 2021 Sep 26, 2021

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I am advised by Adobe today that this is a known error that they are trying to rectify with a future update. 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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Just started havving the same issue, all of my PDF documents now have a yellow background. 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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Same issue here.  PDF's have yellow background in any Adobe app I use.  Recent update?

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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same issue did it affect your jpgs and png files

 

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