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PDF file won't open with double click

Explorer ,
May 17, 2012 May 17, 2012

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Mac OSX 10.6.8/Acrobat 10.1.3.

Suddenly pdf files won't open with a double click, I now have to open Acrobat and file>open.

Also, once they're open, they won't close by clicking the red close dot, I now have to go to file>close.

Very frustrating!

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Mentor , May 17, 2012 May 17, 2012
Sounds like they lost their Open With association.Select a pdf, cmd+i to bring up info.Within that dialog, their should be an Open With (Open all & open this file)But the close anomaly suggests Repairing the Installation (Done within Acrobat)

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Mentor ,
May 17, 2012 May 17, 2012

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Sounds like they lost their Open With association.

Select a pdf, cmd+i to bring up info.

Within that dialog, their should be an Open With (Open all & open this file)

But the close anomaly suggests Repairing the Installation (Done within Acrobat)

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Community Beginner ,
Jun 11, 2012 Jun 11, 2012

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I'm having the exact same problem as the other person.  No PDF I try to open will open in 10.1.3 on OS 10.7.4.  I've checked and double checked the Open With Association and that's not the problem.  Double clicking on a PDf actually will open Acrobat Pro, but the PDF just doesn't open.  Then when I go to close the PDF sometimes it won't close.

I wasn't having any of these problems until I updated to CS6.  After I did this I started having the issues.

You mentioned repairing the Acrobat installation, but I can't find anywhere to do this.  Can you point me in the right direction?  Maybe I should uninstall/reinstall Acrobat?

Thanks.

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Explorer ,
Jun 11, 2012 Jun 11, 2012

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I ended up uninstalling and then reinstalling Acrobat. All working well now.

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New Here ,
Aug 22, 2012 Aug 22, 2012

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Even reinstalling doesn't work with the standard Creative Suite installer. Except for the double-click bug, Acrobat doens't respond to dock-tasks either, like <right-mouse-click> on dock icon and select <quit>.

In this version of Acrobat, the repair function doen't seem to exist anymore. Sadly....

So the problem keeps existing, even with the laterst 10.1.4 version.

==========================

OSX 10.8 - Acrobat Pro X 10.1.4

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Adobe Employee ,
Aug 24, 2012 Aug 24, 2012

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Hi All,

Please follow the steps as mentioned in the KB article given below:

http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Thanks.

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New Here ,
Oct 15, 2015 Oct 15, 2015

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Acrobat Pro is not in the Creative Suite. Acrobat CC is the CC product. It's not as useful as Acrobat Pro.

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New Here ,
Jul 07, 2015 Jul 07, 2015

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On OSX I got my CS6 suite pre-equipped on a larger hard drive, so I don't have any mechanism to re-install. (I don't even know how to confirm it's valid.)

However, using command W closes the open window without having to mouse my way to a menu item, so I can live with that.

Having "open with" not work is still a pain in the butt. I prefer OSX preview for most PDF viewing, and generally use Acrobat X Pro for OCR (which I finally got to work).

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New Here ,
Jul 03, 2014 Jul 03, 2014

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This doesn't work and is not an answer.

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New Here ,
Aug 18, 2015 Aug 18, 2015

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Updated Adobe Acrobat Pro this morning (version now reads 10.1.15), OS X 10.9.5 and when I double click any PDF (even those created natively on the computer) I receive the following error:

The Application "Adobe Acrobat Pro" can't be opened -600

Adobe is the default program to open all PDFs.  If I have the newest version of Acrobat open and I open the same PDF using the 'File Open' option in the drop down menu, then the PDF will open.

Its like the double-click ability to open has been broken.  Thoughts?

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Explorer ,
Oct 15, 2015 Oct 15, 2015

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I have the same issue- after one of the various updates, Reader 11.0.13  will not open on any double-click or open-with command from the desktop.

I can open the same PDF with Apple Preview just fine.

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New Here ,
Oct 15, 2015 Oct 15, 2015

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I do not have cmd key- This is Windows PC

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New Here ,
Jan 26, 2016 Jan 26, 2016

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I have a similar problem with Acrobat DC, which is part of Creative Cloud. About once a week I run into a situation where I cannot open ANY PDF file... whether I double click the file or try to "Open" from within the Acrobat application.  To solve this, I uninstall Acrobat DC, and then reinstall it...which is a time-consuming interruption to my workflow.  I assume there must be an issue (perhaps a compatibility conflict) with the Acrobat software that needs to be addressed by Adobe.  I never had this problem until Creative Cloud updated me to Acrobat DC.

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New Here ,
Feb 02, 2016 Feb 02, 2016

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Same problem.  Since upgrading to Acrobat DC I can no longer open ANY PDF file.  I have tried uninstalling and reinstalling and nothing works.  Working on OS X v. 10.9.5.

I would love to instal an earlier version of Adobe Reader but I can't find any download link that leads me to a installable version.

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Community Beginner ,
Feb 09, 2016 Feb 09, 2016

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Oh Man! Same here. This is just so bloody frustrating. Adobe get your heads out of your butts and help us open our frickin PDFs!!!

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New Here ,
Feb 22, 2016 Feb 22, 2016

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Same here. PDF does open however cannot be viewed unless I view FULL SCREEN. After escaping full screen, it no longer displays but Acrobat is still open. What the heck?

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New Here ,
Feb 22, 2016 Feb 22, 2016

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I'm having the exact same problem with Acrobat DC. What is going on here?

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Participant ,
Mar 01, 2016 Mar 01, 2016

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Just another "me too" voice. Things have been getting weird here in the last week or two. Double-clicking PDFs won't open. But I've had the same thing happen a couple of times with JPGs and Photoshop. And no ... the "Open With" function isn't the problem. Here's why: Once the PDF has been double-clicked (or in Photoshop's case, a JPG or whatever) the PROGRAM does respond ... maximizes on top. It's like Acrobat DC is saying, "I hear you knocking, but I'm just gonna sit here and ignore it...." What a pain in the workflow!!

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New Here ,
Mar 05, 2016 Mar 05, 2016

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Although I don't know exactly what has happened, I did find that when you are in Acrobat DC, click "Window" then "Cascade". You should be able to view pdf then. Craziness!

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New Here ,
Apr 06, 2016 Apr 06, 2016

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This worked for me... thank you!!!

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New Here ,
Jun 22, 2016 Jun 22, 2016

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Thanks the Cascade option worked for me also.  Was working fine until the last update then could not see anything. 

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New Here ,
Jun 30, 2016 Jun 30, 2016

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The Cascade option also worked for me (after an hour of closing and reopening and reinstalling...so frustrating...).  Thank you!!!!  Such an odd quirk...

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New Here ,
Jul 06, 2016 Jul 06, 2016

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This worked - thanks for the support and how STUPID that it has to be this way. I want to know the WHY behind this! Adobe? Anyone watching these forums? Jump in any time!

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New Here ,
Nov 13, 2016 Nov 13, 2016

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THANK YOU for posting this...been going crazy all day trying to fix this issue!!!

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New Here ,
Aug 15, 2017 Aug 15, 2017

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That totally worked. Thank you!

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