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PDF files print blank

New Here ,
Apr 19, 2018 Apr 19, 2018

My PDF files print blank.  I uninstall and reinstall adove acrobat pro 2017 and still print blank

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General troubleshooting
942
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1 ACCEPTED SOLUTION
Adobe Employee ,
Apr 20, 2018 Apr 20, 2018
LATEST

Hello Laurar,

We apologize for the inconvenience caused, as per the description above, PDF files are printing blank, Is that correct?

Try printing the PDF as an image and see if this brings any difference, to print the PDF as an Image, please refer to Print PDF as image | Adobe Acrobat, Reader

Also, from the Print dialog box, under Comments and Forms, from the drop-down, select the options and try printing and see if the PDFs are still printing blank.

Check for the latest updates of Acrobat from help>check for updates, reboot the machine after installing the updates.

Make sure that you have the latest updates for Printer installed. Is it specific to one PDF file or with all the PDF files? Is it possible to share a sample file which is printing blank? To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send  Private Message

If the issue persists, please share the following details:

Let us know how it goes and share your findings.

Regards,

Anand Sri.

[Edited response]

View solution in original post

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Adobe Employee ,
Apr 20, 2018 Apr 20, 2018
LATEST

Hello Laurar,

We apologize for the inconvenience caused, as per the description above, PDF files are printing blank, Is that correct?

Try printing the PDF as an image and see if this brings any difference, to print the PDF as an Image, please refer to Print PDF as image | Adobe Acrobat, Reader

Also, from the Print dialog box, under Comments and Forms, from the drop-down, select the options and try printing and see if the PDFs are still printing blank.

Check for the latest updates of Acrobat from help>check for updates, reboot the machine after installing the updates.

Make sure that you have the latest updates for Printer installed. Is it specific to one PDF file or with all the PDF files? Is it possible to share a sample file which is printing blank? To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send  Private Message

If the issue persists, please share the following details:

Let us know how it goes and share your findings.

Regards,

Anand Sri.

[Edited response]

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines