PDF-Maker conversion from Word creates numbers in raster graphics

Question

Hello, I got some problems using the PDF-Maker addin for Word.

The conversion creates pixels instead of a vector for text-numbers within the table of content.

Weird is, that numbers from the same font in a bigger font size are made to vectors AND the problematic numbers are paired in the same line with text, which is also created to vectors.

font is: HelveticaNeueLT Com 57 Cn

This is what it looks like:

I really hope someone can help me solve this 🙂

Thanks!

Bevi Chagnon - PubCom.com · Answer

Could be the font and restrictions on embedding it in PDFs and other digital files.

Helvetica (all of the variations) is a copyrighted font by Linotype, and Linotype prevents its fonts from being embedded into PDFs — unless you've purchased a separate license that allows the font to be embedded. It's called an Epub or digital publication license.

We have a blog on this problem at https://www.pubcom.com/blog/2019_12-06/font-licenses.shtml

And you can view the different licenses for Helvetica Nueu at https://www.linotype.com/en/1308886/Helvetica-family.html A "desktop license" is nearly useless; it only lets you install the font on your computer, view it in documents, but not embed it into PDFs.

To test this theory, try swapping out Helvetica for something from Microsoft or Google fonts, such as Calibri or Source Sans. If the text comes out OK, then this proves it is the Helvetica font's license restrictions.

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