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PDF not saving correctly

Explorer ,
Jan 19, 2024 Jan 19, 2024

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Hello

I have created my PDF and it is perfect but when I save it, it  does not save correctly moving some of the lines and one of my images.  How do I fix this please. I have tried to save it many times after downloading it. Hope you can help me please, I've not had this problem before

thanks

Susan

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General troubleshooting

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correct answers 1 Correct answer

Explorer , Jan 22, 2024 Jan 22, 2024

Thanks very much for your response.

I just kept trying and trying again and finally it worked! So all good now.

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Community Expert ,
Jan 20, 2024 Jan 20, 2024

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Hi @graceemily ,

 

What method of saving this PDF are you employing? (i.e Save As?, Export to?, Print to PDF?) Where are you downloading such PDF.

 

Is it a government form accessed through a website? If so, are you viewing and filling out the PDF through a web browser or are you having the problem after downloading it and opening it with Adobe Acrobat ?

 

And are you able to tell what software produced this PDF? (i.e. Microsoft Word, Excel?)

 

Are you on Microsoft Windows or macOS? (which versions?)

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Explorer ,
Jan 22, 2024 Jan 22, 2024

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Thanks very much for your response.

I just kept trying and trying again and finally it worked! So all good now.

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Community Expert ,
Jan 22, 2024 Jan 22, 2024

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You're welcome.

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