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PDF option not shown on submit form selections

New Here ,
May 31, 2021 May 31, 2021

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Hi,

I'm trying to create submit form button on a pdf and I want the entire pdf file with the user input returned, but the PDF option is not available for me to select under the "Submit Form Selections"options. Does anyone know why I don't have this option available to me?

Thanks!

 

 

 

 Submit form screen shot.JPG

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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Are you using Adobe Acrobat Pro DC?

 

If yes, are you editing a PDF in Adobe Acrobat Pro DC that was produced with another PDF  software?

 

If no, are you trying to do this using Adobe Reader DC?

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Thanks very much for getting in touch. I am using Adobe Reader DC.

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Adobe Community Professional ,
Jun 08, 2021 Jun 08, 2021

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Reader can't create form buttons.

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Apologies, it is actually Acrobat Pro DC that I am using.

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Go to Edit - Preferences - General and under "Scale for screen resolution" select "Auto-Detect", then restart the application and try again.

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Thanks, I tried this and the "Auto-Detect" selection was already made. I tried re-setting and re-starting anyway but it didn't make any difference.

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Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

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Hi Virginia,

 

Just following up and see if you were able to sort this out.

 

I can only think of two things:

 

1) Maybe the producer of this form is a software, other than Acrobat Pro DC, that may have some restrictions.

 

2) If the producing software of this PDF was done with Acrobat Pro DC:

 

  • What happens when you click on "Help" --->>> "Repair Installation"

 

  • OR, was this working before and all of a sudden you noticed the issue after the last updates were applied to your Acrobat Pro?

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