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Participant
January 16, 2020
Question

PDF Portfolio and Flash Player

  • January 16, 2020
  • 8 replies
  • 20272 views

I use Adobe XI PDF Portfolio to send fillable forms to vendors each month. They complete the forms within the folder and return them to my attention, then I export the documents to Excel.
I read that Flash Player is going to be removed after the year ends and was concerned because Portfolio uses Flash Player to run.
Will Portfolio be updated to run without FP or is there another program that works the same way?
Thanks,

This topic has been closed for replies.

8 replies

try67
Community Expert
Community Expert
January 22, 2021

For those looking for a solution to this issue, I've developed a stand-alone tool that will convert a Flash-based Portfolio to a non-Flash based one (basically just a regular PDF with the original files attached to it). It is bundled with this other (paid-for) tool I've developed, and can be found here: https://www.try67.com/tool/convert-portfolio-pdf-to-normal-pdf

Participant
January 18, 2021

Combining files might be a workaround, but it's no solution. By the way, opening the portfolio in Firefox works as well. On the other hand, with Edge I don't get a navigation window.

Newly created portfolios are no problem. We are by law obligated to keep records for 10 years. So obviously some have been created with much older versions.

We are using Acrobat Pro 2020, not DC. Since that is deployed company wide, nobody has Acrobat Reader. We have just uninstalled Flash everywhere.

I am new here. Does Adobe look into this? Is there a chance for a real solution?

Participant
January 15, 2021

This thread is picking back up now that Adobe Flash is being dumped from machines.

I have had the exact same problem but have been using a quick and easy workaround.

 

Right click on the offending portfolio, select "Combine Files in Acrobat" and it brings up the combine dialogue box. It has always kept the individual document order for me but YMMV.

The output is to a single PDF with automatically created bookmarks to navigate around it. (at least in my experience it automaticall created bookmarks)

 

The only big bummer for me is that doing so STRIPS all digital signatures, which is a stinker.

The only way I've been able to keep them is using "Print to Image" which is lame-o.

 

hope this helps!

flitter_mouse
Known Participant
January 26, 2021

@Masonian Yes, and wow, when I started the topic, I didn't foresee the interest/response! 😃

flitter_mouse
Known Participant
January 26, 2021

Or never mind me. I was thinking I had started this topic, but I only replied early on. Looks like the edit/delete options aren't available at the moment...

Participant
January 12, 2021

Hello Melanie5EF8,

 

I found a solution hopefully it helps you and others,

If you have flash installed in your pc, uninstall first.

Then make sure you are running the latest Acrobat Reader DC

Open the PDF Portfolio file

You will see the folders and attachments on the left , this folders are empty when you clock them , right clock on the folder and click on open folder you will see all your files there, to go back click on the arrow back to the left and then you can see another folder.

 

All flash did is make the presentation look pretty but you still have the functionality .

 

Hope this helps you and other people having the same issue .

What a day!

Participating Frequently
January 13, 2021

Alex,

Thanks for your reply. I don't have a list of folders and attachments on the left. I inserted a screenshot above of how my portfolio appears. Any other ideas? Thanks.

Participant
June 23, 2023

H Melanie5EF8,

 

i had the same problems you descibed.

With an actual free version of Foxit PDF Reader I managed to read PDF portfolio files created with Acrobat PDF Maker Office addin, that contains flash.

Also Adobe Acrobat Pro 2020 works fine for me to read PDF portfolio files created with Acrobat PDF Maker Office addin, that contains flash. 

 

Participant
January 12, 2021

Hello I am having same issue, opening file ok but when I look and each folder on the left pane all folders are empty, however I think the attachments are there because the pdf is 532,954 kb

we need to access this files , can you please provide a solutino we are a law firm and need to get infomation on a few cases.

Participant
January 12, 2021

We found that openinb the affected file, and then saving it as webpage into a local folder, you can then go and search that created web site folder for *.pdf, then you will get a result with all the PDF files containe din the PDF Portfolio file. then simply copy all the PDF files shown in ressult and past into a new folder.

Participant
January 12, 2021

Hello, I am running into the problem that I've created a form for distribution, and when people send it back, I am getting the error that Flash Player is gone.  I cannot get the data imported into my "response" sheet.  Please assist as this is a big project I've been working on needing data from 90 different people.

 

Thank you.

teresal29703885
Participant
December 26, 2020

I extensively use Portfolios within Acrobat DC unfortunately I uninstalled flash yesterday and now I am not able to view all the files contained within the portfolio like I was able to view prior to uninstalling flash (MacBook Pro -it Sur) ... So never dreaming this was a flash issue I uninstalled flash on my MacBook Air (Catalina) and now have the same behavior on both computers ... any help or suggestions 

Bernd Alheit
Community Expert
Community Expert
December 27, 2020

Look at the attachments.

Joel Geraci
Community Expert
Community Expert
January 17, 2020

Only the PDF Portfolio navigators require Flash. The packaging of multiple PDF files into a single PDF container will continue to function. Even Portfolios with navigators will continue to function. They just won't look all that pretty. You'll just see a list or a set of tiles rather than navigating the files through the Flash UI.

Participant
January 12, 2021

Hi.  We use PDF Portfolios (with Flash) a LOT and obviously now cannot access any of our Portfolios - is there a work around so that we can recover the documents we have lost? Also, what are our options going forward for this type of set up? We use them much like a "electronic" 3-ring binder - so that you can flip through a collection of signed documents and easily get the one you need.  We provide copies of them to our clients who will likely now not be able to open theirs either (and unfortunately our IT department did not make us aware of this change). 

 

 

Participant
January 12, 2021

I can send you one privately, however because we are a lawfirm, cannot post here for public view. Is there a way for me to send that to you? 


I have the exact same problem too