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Participant
October 5, 2023
Question

PDF printing error

  • October 5, 2023
  • 4 replies
  • 1344 views

When I want to print a pdf in Acrobat Pro, I get the error in the image, I would like support for a solution.

This topic has been closed for replies.

4 replies

JR Boulay
Community Expert
Community Expert
October 5, 2023

There are dozens of posts about this Sonoma bug since a few days.

You should try a search in this forum about "Sonoma".

Acrobate du PDF, InDesigner et Photoshopographe
Participant
October 5, 2023

You're right, I guess that's what happened after Sonoma,

Participant
October 5, 2023

I share the error in English below;

 

Cannot create PDF from this file:

/var/folders/rq/5tsfmf794xnfwmj7hdqpj4v80000gn/T/PS1H0rGg.tmp

Adobe PDF Settings are in use: High Quality Printing

see the log file for details.

Abambo
Community Expert
Community Expert
October 5, 2023

Thanks for translating the error message for us.

 

What file is that? /var/folders/rq/5tsfmf794xnfwmj7hdqpj4v80000gn/T/PS1H0rGg.tmp

 

I suppose that it is a temporary spool file from the print subsystem? What is the source file?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 5, 2023

I know very little about this subject, I just started using a macbook. trying to look and find it but I don't understand it.

Participant
October 5, 2023

the computer I use is a macbook air

Abambo
Community Expert
Community Expert
October 5, 2023

Do you also have the macOS version?

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
October 5, 2023

Sorry, but I can't read Turkish (is it Turkish?).

 

Your system seems to be a macOS?

ABAMBO | Hard- and Software Engineer | Photographer