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Participant
July 14, 2025
Question

PDF's closing after being open for like 10 secounds

  • July 14, 2025
  • 1 reply
  • 251 views

When I open a PDF file I can scoll for a few seconds then I can't and then the PDF closes automatically

I have no idea why this is happening. I have cleaned my hard drive from any thing that could be affecting anything related to this problem.

So HELP I pay for Adobe each month and now I can't really use it

 

1 reply

try67
Community Expert
Community Expert
July 14, 2025

Does this happen with all files, or just one (or some)?

Try disabling JavaScript (via Menu - Preferences - JavaScript) and see if it still happens.

Participant
July 14, 2025

All PDF files... I just deactivated all other PC's using Adobe and that did not help

try67
Community Expert
Community Expert
July 15, 2025

Not sure how that would solve it... Does the application stay open if you open it on its own, without opening any PDFs?

What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?