Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

PDF's closing after being open for like 10 secounds

New Here ,
Jul 14, 2025 Jul 14, 2025

When I open a PDF file I can scoll for a few seconds then I can't and then the PDF closes automatically

I have no idea why this is happening. I have cleaned my hard drive from any thing that could be affecting anything related to this problem.

So HELP I pay for Adobe each month and now I can't really use it

 

TOPICS
PDF
306
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 14, 2025 Jul 14, 2025

Does this happen with all files, or just one (or some)?

Try disabling JavaScript (via Menu - Preferences - JavaScript) and see if it still happens.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2025 Jul 14, 2025

All PDF files... I just deactivated all other PC's using Adobe and that did not help

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 15, 2025 Jul 15, 2025
LATEST

Not sure how that would solve it... Does the application stay open if you open it on its own, without opening any PDFs?

What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines