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cynthia_9575
Participant
March 17, 2025
Answered

PDF's no longer showing all content from just one sender - Acrobat Pro Version 2025.001.20432 on Mac

  • March 17, 2025
  • 1 reply
  • 917 views

Recenctly I can no longer see all content in pdf's I receive from one source. I've tried disabling security and that still doesn't work. Need help to resolve this issue please.

    Correct answer cynthia_9575

    I have now come across a second source that has the same issue of just partial content missing from the pdf and have attached it for your team's continue research for a solution.

     

    The issue arises when there are certain chart type graphics involved.


    It now appears as though the issue is resolved.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 17, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

    This issue is already reported to our engineering team and they are working on it.

     

    The fix will be available in the future release.

     

    Thanks for understanding.

     

     

    C
    cynthia_9575Author
    Participant
    March 17, 2025

    Thanks for the quick response ...

    a. what is the work around until this is fixed

    b. when is the release date for the fix?

     

    C
    cynthia_9575AuthorCorrect answer
    Participant
    March 24, 2025

    I have now come across a second source that has the same issue of just partial content missing from the pdf and have attached it for your team's continue research for a solution.

     

    The issue arises when there are certain chart type graphics involved.


    It now appears as though the issue is resolved.

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