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jc27284
jc27284
Participant
February 20, 2017
Answered

PDF Text appears black regardless of color.

  • February 20, 2017
  • 3 replies
  • 8573 views

Every PDF that I open up on my computer with Adobe Acrobat shows the document text as black regardless of the actual text color.  When I open the same document in Adobe Reader, the text appears as it should.  I have set my color management settings in Adobe Acrobat to the settings identical to my co-worker, but that did not solve the problem.  Please let me know which setting I need to adjust in order to view the true color of the text in Adobe Acrobat Standard.

This topic has been closed for replies.
Correct answer jc27284

I failed to mention that I have Windows 10, so the Windows key +R did not work.  Instead, I uninstalled and reinstalled and the problem is fixed.  A simple answer, but could get painful over time if the problem returns on a frequent basis.

Thanks!

3 replies

E
Eduardo23767411kvmq
Participant
March 26, 2022

The solution that worked for me:

Edit > Preferences > Accessibility > Document Colors Options > Uncheck "Replace Document Colors" > Ok

Hope it helps! 

    Adorobat
    Adorobat
    Participating Frequently
    February 26, 2017

    Glad to know that the issue is resolved.

    I would like to mention that Windows+ R key combination works in every version of Windows Operating System.

    L
    LN-TCAA
    Participant
    December 14, 2020

    The issue is NOT resolved. At least it is not on my computer.  I have the following version. I clicked "repair" and that did not help. I also moved the DC folder out of the file as per the instructions within this thread. 

     

    Adorobat
    Adorobat
    Participating Frequently
    February 23, 2017

    Hi jc27284,

    Could you please try resetting preferences for Acrobat and see if that works?

    (i) Close Acrobat.

    (ii) Press and hold Windows key and press R on the keyboard>type %APPDATA%\Adobe\Acrobat\ in the run dialogue box>click OK

    (iii) Right click on 2015 or DC folder and move it to some other location like temp folder. To open a temp folder, type temp in run dialogue box.

    (iv) Relaunch Acrobat.

    Please confirm the version of Acrobat installed on the machine?

    To check the version, launch Acrobat>click Help>About Adobe Acrobat

    jc27284
    jc27284AuthorCorrect answer
    Participant
    February 23, 2017

    I failed to mention that I have Windows 10, so the Windows key +R did not work.  Instead, I uninstalled and reinstalled and the problem is fixed.  A simple answer, but could get painful over time if the problem returns on a frequent basis.

    Thanks!

    jc27284
    jc27284Author
    Participant
    February 23, 2017

    Oh, and I have version 2015.006.30033 of Adobe Acrobat Standard DC.

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