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Hello,
I am trying to convert my PDF format to PDF/A format, but uopn saving, I am getting the error below. Do you have any idea what is the problem?
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Hi @Guest 1351
Thank you for reporting this to us.
This issue has already been reported as a bug. Our engineering team is working on the fix, which will be fixed with the following possible update.
As a workaround, for now
Click "Edit" > "Preferences..." > Security (Enhanced) > uncheck "Enable Protected Mode at Startup" and "Run in AppContainer.">Ok
Thanks,
Akanchha
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I have the same issue and ad workaround
Click "Edit" > "Preferences..." > Security (Enhanced) > uncheck "Enable Protected Mode at Startup" and "Run in AppContainer.">Ok
does not succeed. Did You find solution?
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Hi @Riccardo Piga,
Hope you are doing well. Sorry for the trouble.
There could be multiple reasons why the conversion fails. PDF/A would require all fonts to be embedded in the document, no multi-layer objects. That being said, you can try the below steps:
Check the PDF for Corruption-
Try opening the PDF in Acrobat and saving it as a new PDF (File > Save As > PDF
).
If that doesn't work, print the document to the Adobe PDF printer and use the new file for PDF/A conversion.
Flatten Transparency and Layers
PDFs with complex layers or transparency effects can cause conversion errors.
Try Print Production > Flatten Transparency
and save the file before conversion.
Check for Invalid Objects or Fonts
Some embedded fonts or objects may cause issues.
Run Preflight > Analyze
to detect font problems and try embedding or replacing the fonts.
Let us know if this works for you.
Regards,
Souvik.