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defaultfzivhee6lwgu
Participant
March 2, 2022
Answered

PDFMaker install for Office 365

  • March 2, 2022
  • 3 replies
  • 3648 views

Hello, a user has office 365 installed and the PFDmaker plugin is not installed for outlook. I tried manually adding the plugin but it says the plugin DLL is invalid. I've tried re-registering the DLL file but no luck. Is there an installer for this?

This topic has been closed for replies.
Correct answer Bevi Chagnon - PubCom.com

Acrobat's plug-ins for MS Office can be tempermental, and sometimes unstable with various office apps.

We recommend this approach:

 

  1. Update MS Office to the latest version.
    FYI, Microsoft had some buggy versions go out last fall and only now have some of the problems been resolved. So update Word, Outlook, etc. before moving on to Acrobat.
     

2. Uninstall Adobe Acrobat.

3. Reboot the computer.
Cold reboot, not just a restart. This clears out any remaining plug-ins and Acrobat system files that could still be running in the background.

 

4. Reinstall Acrobat.
Make sure that it, too, is the latest version.

Last fall, Adobe Acrobat and the PDF Maker plug-in had serious bugs. (What a nightmare Sept-Oct 2021 was! Both Adobe and Microsoft screwed up their near simultaneous releases.)

 

3 replies

D
defaultfzivhee6lwguAuthor
Participant
March 3, 2022

Thanks for the help. Re-installing Acrobat DC fixed the issue

Bevi Chagnon - PubCom.com
Bevi Chagnon - PubCom.com
Legend
March 3, 2022

Great news!

Best to you.

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Bevi Chagnon - PubCom.com
Bevi Chagnon - PubCom.com
Legend
March 15, 2022

Noting that Acrobat (and PDF Maker) were updated by Adobe in mid-March.

The update, version 2022.001.20085, corrects some serious bugs in PDF Maker.

 

Read more about the update at https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12802125/page/2#M354151

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
March 2, 2022

Did you try using the Acrobat repair menu?

Did you uninstall/reinstall Acrobat?

 

Also, check out https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
    Bevi Chagnon - PubCom.com
    Bevi Chagnon - PubCom.comCorrect answer
    Legend
    March 2, 2022

    Acrobat's plug-ins for MS Office can be tempermental, and sometimes unstable with various office apps.

    We recommend this approach:

     

    1. Update MS Office to the latest version.
      FYI, Microsoft had some buggy versions go out last fall and only now have some of the problems been resolved. So update Word, Outlook, etc. before moving on to Acrobat.
       

    2. Uninstall Adobe Acrobat.

    3. Reboot the computer.
    Cold reboot, not just a restart. This clears out any remaining plug-ins and Acrobat system files that could still be running in the background.

     

    4. Reinstall Acrobat.
    Make sure that it, too, is the latest version.

    Last fall, Adobe Acrobat and the PDF Maker plug-in had serious bugs. (What a nightmare Sept-Oct 2021 was! Both Adobe and Microsoft screwed up their near simultaneous releases.)

     

    |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
      D
      defaultfzivhee6lwguAuthor
      Participant
      March 2, 2022

      Also this is for Acrobat DC 

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