PDFMaker install for Office 365

[defaultfzivhee6lwgu]

Hello, a user has office 365 installed and the PFDmaker plugin is not installed for outlook. I tried manually adding the plugin but it says the plugin DLL is invalid. I've tried re-registering the DLL file but no luck. Is there an installer for this?

[defaultfzivhee6lwgu]

Also this is for Acrobat DC 

[Dave Creamer of IDEAS]

Did you try using the Acrobat repair menu?

Did you uninstall/reinstall Acrobat?

Also, check out https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html

[Bevi Chagnon - PubCom.com · Accepted solution]

Acrobat's plug-ins for MS Office can be tempermental, and sometimes unstable with various office apps.

We recommend this approach:

1. Update MS Office to the latest version.
   FYI, Microsoft had some buggy versions go out last fall and only now have some of the problems been resolved. So update Word, Outlook, etc. before moving on to Acrobat.
    

2. Uninstall Adobe Acrobat.

3. Reboot the computer.
Cold reboot, not just a restart. This clears out any remaining plug-ins and Acrobat system files that could still be running in the background.

4. Reinstall Acrobat.
Make sure that it, too, is the latest version.

Last fall, Adobe Acrobat and the PDF Maker plug-in had serious bugs. (What a nightmare Sept-Oct 2021 was! Both Adobe and Microsoft screwed up their near simultaneous releases.)

[defaultfzivhee6lwgu]

Thanks for the help. Re-installing Acrobat DC fixed the issue

[Bevi Chagnon - PubCom.com]

Great news!

Best to you.

[Bevi Chagnon - PubCom.com]

Noting that Acrobat (and PDF Maker) were updated by Adobe in mid-March.

The update, version 2022.001.20085, corrects some serious bugs in PDF Maker.

Read more about the update at https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12...