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I have recently installed the Ventura operating system on my Mac. Since doing so all pdf documents are displaying with a preview icon instead of the traditional red Acrobat Logo.
My cleints are hesitate to open these documenst even though they have the .pdf extension as they do not look like a traditional pdf file anymore. I have set all pdfs to open with Acrobat Reader, however the icon is still displaying with the preview icon.
Any help woule be appreciated.
Hi,
Select a PDF file and open up the information, there should be a section called "Open With" if you change that to Acrobat and click the "Change All" button that should fix it
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Hi,
Select a PDF file and open up the information, there should be a section called "Open With" if you change that to Acrobat and click the "Change All" button that should fix it
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I second the expert's (BarlaeDC) response.
It's all about setting up Acrobat as the default viewing to open .pdf files. Maybe after upgrading the OS, your default app is set to Preview rather than Acrobat.
Following the steps above will help you switch back to Acrobat Pro.
Additional info:
Acrobat and Reader official update 23.003.20215 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.
More information about this release is here: Release Notes | Adobe Acrobat, Reader
Let us know if it still doesn't help!
Thanks,
Akanchha