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barbarao25083314
Participant
September 26, 2017
Answered

PDFs won't open in Acrobat Pro DC

  • September 26, 2017
  • 2 replies
  • 4811 views

I subscribe to Acrobat Pro DC through Creative Suite and it has suddenly stopped opening pdfs. The application is open, but it will not open any pdf documents. I double-click files: nothing. I try to open files within the application: nothing. I've uninstalled (via Creative Cloud) and reinstalled; I've checked preferences; I've rebooted multiple times. Nothing. Can anyone help?

This topic has been closed for replies.
Correct answer Karl Heinz Kremer

If you are not getting any error message, and the PDF file you tried to open is not being displayed, try to select "Window>Tile>..." and see if that brings up the document.

2 replies

R
raparker2
Participant
January 30, 2020

Just purchase Acrobat PRO. Created pdf from AutoCAD file. When I attempted to opened the pdf, a message tells me it can't be opened because it is corrupt, or some such reason. Why don't these programs work like they're supposed to. This is so damned frustrating. Can you please help me?

Thank you,

Roy

B
barbarao25083314Author
Participant
September 26, 2017

And I work on a MacBook Air, OS 10.12.6

andrewa12976777
andrewa12976777
Participant
August 1, 2018

Same issue here. Did you ever find a resolution?

rogerp83844928
rogerp83844928
Participant
January 2, 2019

If you are not getting any error message, and the PDF file you tried to open is not being displayed, try to select "Window>Tile>..." and see if that brings up the document.


Same issue but using a MacBook Air (Apple couldn't resolve), any ideas?

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