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Glaucia0101
Participant
October 1, 2024
Question

Perfis de comprovação

  • October 1, 2024
  • 2 replies
  • 766 views

Estou com uma instalação nova do Acrobat e não aparece nenhum perfil de comprovação.
Já reinstalei o programa e não resolveu.
Alguma ajuda???

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 23, 2025

    did you add print production?

     

     

     

      D
      defaultjv5jppo658yk
      Participant
      January 28, 2025

      Já fiz o procedimento, desinstalei o Acrobat Pro usando a ferramenta de limpeza citada, instalei novamente a versão mais recente do programa, mas o problema persiste. Antes usava a Comprovação sem problema nenhum, abria a aba perfis Essenciais, selecionava "converter fontes em curva" e pronto. Tudo funcionava bem. Agora, nas últimas versões, a caixa de diálogo "Comprovação" aparece vazia, sem nenhum perfil ou biblioteca padrão.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 28, 2025

      i see this:

       

       

       

      restart your acrobat and retry.

      T
      Community Manager
      Tariq AhmadCommunity Manager
      Community Manager
      January 23, 2025

      Hi @Glaucia0101, 

      Sorry for the delayed response and troubled experience. 
      If you are still experiencing the issue, please ensure you are installing Adobe Acrobat, not Reader. Also, try uninstalling Acrobat using the clear tool: https://adobe.ly/4htYst5;

       

      If the issue persists, please let us know and share the OS details and Acrobat version you are trying to install. 

       

      If you have any additional feedback or questions, feel free to share them. We’re always looking for ways to improve your experience!


      ~Tariq

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