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perpetual license?

New Here ,
Oct 28, 2018 Oct 28, 2018

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Can I still purchase an upgrade perpetual license for Adobe Acrobat Pro? I can't seem to find any way to do this  on the Adobe site.

TIA,

Miles

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Install update and subscribe to Acrobat

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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Yes, but it's very well hidden. Here's how you do it:

Go to the Adobe Products Page (https://www.adobe.com/products/catalog/software.html) and search for "Acrobat".

Click on the Buy button next to Acrobat Pro 2017, and then change the "I want to buy" option to "Full License" (or "License Upgrade" if you have a qualifying earlier version).

Then select the other options and click on Add To Cart, and proceed to checkout. You'll get a full license, not a time-based subscription.

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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Yes, but it's very well hidden. Here's how you do it:

Go to the Adobe Products Page (https://www.adobe.com/products/catalog/software.html) and search for "Acrobat".

Click on the Buy button next to Acrobat Pro 2017, and then change the "I want to buy" option to "Full License" (or "License Upgrade" if you have a qualifying earlier version).

Then select the other options and click on Add To Cart, and proceed to checkout. You'll get a full license, not a time-based subscription.

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Beware as Adobe can deactivate your licenence anytime as they have done to me. It's outright robbery. Use Affinity Design instead -- cheap and hust as good plus no monthly fees ever!!!

 

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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Happened to me too and they acted like there was no record of me having the perpetual license I have/had.  And I did NOT change computers. 

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Community Beginner ,
Dec 14, 2024 Dec 14, 2024

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I also lost my perpetual license and Adobe pretended like it never existed. Lost it after subscribing to Creative Cloud in order to take classes. Somewhere in that process of downloading other Adobe software, my perpetual license vanished. Also.. same computer. 

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Community Expert ,
Dec 14, 2024 Dec 14, 2024

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do you have any active adobe subscriptions or working perpetual licensed adobe apps on the problematic computer?

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New Here ,
Oct 04, 2022 Oct 04, 2022

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Be aware that Adobe's definition of "perpetual" has changed since the founders have left the company.  The current defintion is until software support runs out (i.e. what they call "end of life").  At which time they disable the FlexNet liciencing server and the software will not longer run or allow itself to be "activated".  Fro Acrobat that is about 3-4 years - so Adobe define "perpetual" to mean 3-4 years.  Its up to you to do the math - SAAS cost for 4 yrs vs one-off 4 year cost.  Ethical?  Probably not; but Adobe has not been an ethical company for many years.

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Community Expert ,
Oct 04, 2022 Oct 04, 2022

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again, you're posting to older threads.  (and acrobat 9 can still be activated and it's 14 years old, so 3-4 is an exaggeration.)

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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They deactivated my perpetual license just last year for a purchase about 4 years ago. 

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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that typically happens (if you don't change computers) when you change hardware in a computer.  just reactivate.

 

and there's only a record at adobe.com that's searchable if you purchased from or registered with adobe.com

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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No changes and could not reactivate.  It worked on a friday and the next Tuesday it didn't.  No record of my purchase and I did purchase direct with Adobe.  Even still had my receipt email but I got no where.

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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what acrobat version?

where did you purchase and what year did you purchase?

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New Here ,
Oct 12, 2023 Oct 12, 2023

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That irrelevant to the discussion. These were sold as "perpetual"
licence's.

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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sorry, i missed where you stated what version you had.  good luck.

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New Here ,
Oct 12, 2023 Oct 12, 2023

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They have shutdown their activation portal. They put out a copy that did
not need activation for a few months when they shutdown the portal but then
stopped that too. So no activation is possible šŸ˜•

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