please help me guys my money has been being taken i dont use this

Question

Hello guys I signed up for a free trial and did not cancel the account after the trial period ended. As it can be seen on my account, I have never used the product and have been paying for no usage. How do I cancel the account and receive a refund for all the months I have been paying and never used? I cancelled the Ai and the 36 dollar one please help me guys there is no clear refund button i have been scouring this for hours trying to refund I have not used adobe like at all look at my history or whatever please help me guys I dont have money like this I am tired of free trials taking advantage of me and me not realizing about thouroughly cancelling everything please help and refund what I did not use and gave money in your guys bellies for no reason

try67 · Answer

Refunds are given at the discretion of Adobe. You should contact them directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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