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Tina31885832lapx
Participant
August 25, 2023
Question

Pop Up: Make Edits Right in Your PDF

  • August 25, 2023
  • 4 replies
  • 6080 views

Happened to my coworker yesterday.  Me today.  When acrobat pro opens, a pop up window about editing pdf's come up and freezes.  You can only close the application using the task manager.

    4 replies

    A
    angiei22720197
    Participant
    June 27, 2024

    Super annoying, I've been getting it for a week or so now, I've tried all the suggestions (except for editing the registry)

      Amal.
      Amal.
      Legend
      June 28, 2024

      Hi there

       

      Hope you are doing well and thanks for reaching out.

       

      We have reported this issue to our engineering team for review. We will share the updates as soon as we get any information.

       

      Thanks for your understanding.

       

      ~Amal

        Morazan
        Morazan
        Known Participant
        February 26, 2025

        Lol. Of course there's no solution, just Adobe asking its paying customers to do their work for them for free by spending their workday collecting logs, reinstalling its faulty, defective software, etc. Everybody this happens to should get comped for a month or two because of this inconvenience.

        C
        Cory28592027ot3n
        Participant
        June 26, 2024

        Having the same issue as well - popup keeps occuring, disabled 'show messages from Adobe', and tried repairing the installation. Very obnoxious. 

        A
        Anonymous
        January 24, 2024

        How do I stop this pop up from even coming up?  Just *another* "improvement" from Adobe that's only irritating, not helpful!  Do they just sit around and think of ways they can make their software a bigger PITA?

          K
          kristyb85633039
          Participant
          January 25, 2024

          You can stop messages from Adobe in Menu > Preferences > General. Under Messages from/to Adobe untick "Show me messages when I launch Adobe Acrobat". Never had to do this previously as didn't get the same message repeatedly everytime I opened  a document. Perhaps Adobe need to change the setting on their message, so that once someone's read it, it doesn't get shown again.

            S
            Silviu35581833po4t
            Participant
            February 29, 2024

            Feb 29 2024, that option is disabled but Acrobat still spams with popups.

              Amal.
              Amal.
              Legend
              August 25, 2023

              Hi @Tina31885832lapx 

               

              Thanks for reaching out.

               

              Have you started experiencing this issue recently?

               

              What is the version of the Acrobat application you are using? To check the version please take help from this help page https://helpx.adobe.com/acrobat/kb/identify-product-version.html

               

              Please make sure you have the latest version of application 23.03.20284 installed. You may download the upate patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and reboot the computer once and see if that works.

               

              Also try to repair the installation from the help menu (Win Only) and see if that works.

               

              Let us know how it goes.

               

              Regards

              Amal

               

              B
              Bob36810375qn5r
              Participant
              June 26, 2024

              Just add a tick box to 'not show this suggestion again' so we can all click it and not have to see the dame pop up EVERY TIME WE OPEN A PDF. 

              do you not understand how annoying and counter-productive it is??

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