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Participant
April 23, 2020
Question

Preflight Error: EF

  • April 23, 2020
  • 1 reply
  • 530 views

I keep trying to use the preflight to make my PDF compliant with the PDF A standards. 

 

It keeps giving me the error message saying thedocument contains an embedded file entry. 

 

I tried sanitizing the document which did not work.  

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
April 23, 2020

Hi there 

 

We are sorry for the trouble. As described you are getting the error message saying the document contains an embedded file entry. 

 

It means you have a file attachment in the PDF.

 

Please refer to the steps provided in similar discussions (https://answers.acrobatusers.com/Preflight-Error-PDF-contains-EF-Embedded-File-entry-q159085.aspx) and see if that helps

 

Let us know how it goes

 

Regards

Amal