Preflight predefined profiles missing

[terrela10326733]

My Acrobat Pro is missing the predefinded profiles. While trying to find them, I created the Custom Profiles which I don't want. How do get the predefined profiles? It's handy for converting pdfs to CMYK or grayscale.

[Bernd Alheit]

Repair the Acrobat installation.

[terrela10326733]

I tried that and it did not work. I also did a "Complete Install" and that did not fix it.

[Micha283988474y8g]

How did you fix it?

Reinstall did nothing i still have no profiles.

[Karl Heinz Kremer]

Which version of Acrobat are you using, and on what operating system?

If a simple re-install does not help, you may have to remove any trace of Acrobat from your system with Adobe's Cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

[terrela10326733]

Windows 7 Acrobat Pro XI

I can't find the download link on the page to the Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs.

[Bernd Alheit]

Read the red text on the page.

[Karl Heinz Kremer]

Also, there are different versions - make sure to download the correct one. And, carefully read the instructions.

[Dinamani · Accepted solution]

I find the same issue in my wife's office PC running Windows 10. I solve the issue by importing Preflight profiles. Go to "Option" for preflight and select for "Import Preflight Profile". A new window will be opened to select the path, then use this path "Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\Preflight" and find "Default.kfp. It will bring back all the missing default profiles.

[uJobyNoby]

You win.  This needs to be the correct answer for this question across the board.  This is such an annoying issue.

[CLNK]

Worked for me 🙂 Thanks!

[CLNK]

It worked with the defaultkfp but not with the others, and i need those even more 😄

Is there a way to get the other libraries work?

[once-and-future]

I have the same issue. Did you find a workaround by any chance?

[stevent76891219]

I, too, am having the same issues. The profiles are listed as being there, but they all come up empty. And you cannot import them. They did work at one time.

[tarai29136657]

THANK YOU!

[defaultcdtch0dq853r]

thanks, Dinamani!

worked for me too 🙂

[Kristen31730303t4j2]

Thank you SO much, this was the only thing that worked!!

[Micha283988474y8g]

WOWthankyou finally correct answer. But whats with the other profiles?

Like prepress, starterkit and so on=?? how to fix this?

[Nelladel]

THANK YOU!!!

[tracy_4108]

Thanks so much! Still helping people nearly five years later 

[sabreen_5040]

Thank you!!

[AnandSri]

Hello!

I hope you are doing well, and glad to know that the steps mentioned worked for you. Feel free to reach out if you need any assistance. For future reference, to know more about the Preflight profiles, please refer to this article: https://adobe.ly/4iYmNIQ

Thank you!

Anand Sri.

[once-and-future]

My solution (after doing a complete removal of the CC and Acrobat, running the CC and Acrobat Removal Tools, and re-installing everything to no effect) was to replace the 'Preflight Acrobat Continuous' folder from my old desktop machine. It should be 50-something Mb -- the one I had in place on the problem machine was only a few Kb. I'm not allowed to attach ZIPs here, but here's the file, in case anyone else needs it: https://www.dropbox.com/s/mecswjz4l9n6eez/Preflight%20Acrobat%20Continuous.zip?dl=0. If the link's no longer working, drop me a reply and I'll see what I can do.

[stevent76891219]

Thank you so much for that! Yes, many files did not install with the last upgrade.When copied your folder over, it only asked me at the very end if I wanted to replace a few files. This seems to be a good fix until Adobe does their next update.

[Stan.Rose]

That fixed it for me. Thank you very much.

Stan