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stevek62184211
stevek62184211
Participant
October 1, 2018
Answered

Prepare form not working?

  • October 1, 2018
  • 2 replies
  • 14114 views

I want to make a fillable form.  I started Prepare form.  I selected the word doc form.  But when I clicked Start.  Nothing happened.  What seems to be my problem?

This topic has been closed for replies.
Correct answer AWatkins30

I am currently having this same issue and have followed the recommended steps in this thread with no success. Is there an update on how to resolve the issue? Thank you.

 

SOLVED: You have to convert the Word file into a PDF file first. Save it and then upload the PDF to be converted into a fillable form. 

2 replies

A
AWatkins30Correct answer
Participant
February 26, 2020

I am currently having this same issue and have followed the recommended steps in this thread with no success. Is there an update on how to resolve the issue? Thank you.

 

SOLVED: You have to convert the Word file into a PDF file first. Save it and then upload the PDF to be converted into a fillable form. 

    Amal.
    Amal.
    Legend
    February 28, 2020

    Hi there, 

     

    Thanks for sharing the observation. We are glad to hear that the issue got fixed.

     

    Feel free to contact us for any further assistance required in the future.

     

    Regards

    Amal

    J
    John27145187uvj4
    Participant
    November 15, 2022

    This isn't fixed.  Simply saving an InDesign file and "Preparing Form" is the usual process in Acrobat Pro.  Now I get this "No new form field annotations were detected" gibberish.  Latest version, updated and repaired.  Not fixed.

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      October 2, 2018

      Hi Stevek,

      Please try once to repair installation or check for the updates.

      Launch the application and go to Help > Repair Installation or Check for updates.

      Check if that helps.

      Make sure that you are using the latest version available for the application.

      Refer this help document Release Notes | Adobe Acrobat, Reader for more details on updates.

      Could you please confirm the exact version of the application currently installed on the machine?

      Take help of the steps provided here Identify the product and its version for Acrobat and Reader DC.

      Also, check if it is an issue with a particular PDF or with all?

      We will be waiting for your response.

      Let us know you if you need any help.

      Regards,

      Meenakshi

      stevek62184211
      stevek62184211Author
      Participant
      October 2, 2018

      I have done the repair installation.  But still it is still not working.

      I have updated to version 2019.008.20071

      But i am still having the same problem.  I can see that the form has been found.  But after clicking the Start icon, nothing happens.

      B
      Adobe Employee
      BhavnaNegi
      Adobe Employee
      October 5, 2018

      When I clicked the Start button, the button blinked, but nothing else happened.  NO progress bar or any indication that something is going on,

      Here is the link to the word doc form:

      https://files.acrobat.com/a/preview/f2423f52-c225-4c71-b74f-f5490df11141


      Steve

      I tested on Win10 with latest v.2019.008.20071 and I see no issues with the word file.

      I see that the form fields were detected fine through Prepare Form app.

      You can check the video I made - Adobe Document Cloud

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